We were charged for dolly's and moving blankets that we did not ask for, and they were not in the truck. We took pictures and sent them in throught the app telling them that they were not there and when we got the final invoice we were still charged.I have asked for a refund and send in a couple of emails but nobody has responded. This is not good business.Taylor M.
J&D Automotive & Diesel Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Dothan, AL 36303
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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We return truck everything is all goofRobert H.
Very good people to get trucks fromMAURICE C.
1.) The mobile pickup app didn't work so I was on the phone for over 20 minutes with the U-Haul representative at the pick-up site until it was fixed. 2.) The rental truck had less then a quarter tank of gas. I've never experienced this and caused another delay. 3.) The dolly I requested, and paid for, was not present. Another delay and time wasted to have it removed from my bill.Russell Z.
My experience was horrible! Rented a uhaul for a pick up in Alabama and was going straight back to New Orleans but unfortunately there was a lock on the back of the uhaul and it took 3 HOURS to figure out to cut the lock off! I spent the gas in the truck to go back and forth to the uhaul place just seeing about the lick! They transferred me 20 times!!! I stood in the HEAT for 3 hours until finally they said cut the lock for this CUSTOMER . I bought a piece of furniture for my grand baby birthday party and was on time to make it back to New Orleans to surprise him but WE WRRE TO LATE DUE TO THE 3 HOUR DELAY!!! Very Heartbreaking when the only thing in my way was the LOCK AND UNPROFESSIONAL MANAGERS THAT NO ONE COULD LOCATE THAT DAY! Heartbreaking! At the end no one would speak to me to even compensate me. Then when they did finally, they just sent me an email saying I would get back 50 dollars! Not even the gas spent while in Dotha Alabama! Very unprofessionalLaneetra R.