The reservation and check-in process was quick and effective. The cab of the truck was clean and the box (storage compartment) appeared clean upon first inspection. However, when we entered the box to begin loading, I slid from the entrance into the back of the truck. And the other loader that helped slipped and fell upon entering the truck. Upon further inspection, we noticed that the back of the truck's floor was covered in some type of oil. Every step that we made had to be done extremely carefully to avoid falling again. And all of our boxes ended up being covered in this oily substance that coated the floor. This delayed our loading and unloading times because each step was slow and methodical to avoid causing any more physical damage to the team helping me.
Trina R
Ronnies Automotive Services Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dinwiddie, VA 23803
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Nothing
matthew sStaff was very helpful. Will need you again soon
CAROLANN MWell, everything went fine the day I used the truck. I received the invoice by email the next day. I traveled 64 miles with the truck and was charged for 112.5 miles. If this is how you treat customers.. You'll never get a referral or a recommendation from me!
Donald TGreat customer service
Angela J