The man was nice a he unloaded the trailer unlike the last place in Ankeny where I had to unload it and I'm not physically able to do so would not recommend them at allBilly E.
Trailer Rental & Towing in Des Moines, IA at FHE Inc
(Distribuidor de U-Haul del vecindario)
Des Moines, IA 50313
Services at this Location:
- Lun. - vie.: 10 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 4/27/2021 - 5/3/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Des Moines, IA 50313
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
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I reserved a utility dolly and there was no dolly for my use, yet was still billed, even though I notified them in the truck return portion of the app. The truck only had 1/4 tank of fuel, and was parked back of another uhaul and a junk jeep that you could tell had sat there awhile with the wheels chocked. I had to manuever the truck between the uhaul and this jeep...very tight. Could not even move to a more convinient spot? Then even though I did the lisence pic and personal photo for pick up verification, they still had me wait while they verified my identity with a call to a reference of mine. My wife...so a phone call is better than govt. Issued ID and additional real time photo. The dolly is the biggest issue, I was moving my 3 person household alone...had to carry dressers and shelves and tables myself, unassisted down the steep outdoor stairs by hand. This was the worst moving experience I have had in my 54 years.shane S.
Great and responsive service! Highly recommend!LINDA C.
The owner/s were friendly and very helpful!TYLER P.
Please note comments I left on my return electronic documents. In addition, I forgot to mention the drivers seat belt doesn't retract. This location and the vehicle are junky. The truck is worn out and questionably safe. Certainly until I cleaned the windows inside and out and the mirrors it was not. The steering and brakes both need attention too. Endured a miserable trip with this truck. Your electronic system for rental and return however is top notch. Just a lousy authorized location and equipment. I certainly paid way too much for the value I received.Robert R.
Comments were added when I checked the truck back in. I never heard from anyone. The truck was frozen when we picked it up so we couldn't inspect the inside until we got it home and warmed up. The inside was covered in dirt and had metal pieces on the ramp. A utility cart was supposed to be in the truck as well but it wasn't. I had to drive to another U-Haul location which was on the opposite side of town to get one and then bring it back to that location since the pick up location was apparently closed the whole week. Overall disappointed.Kristina D.
The driveway was incredibly slick and our truck almost didn't make it up the drive.Crystal R.
Tried going to the location on U-Haul Moving & Storage of Southeast in Des Moines. We were on the phone with them after a collision and was on the phone with them when we were able to get there 1 minute after close. They refused to help us and said they weren't on the phone when the middle eastern woman working was clearly the one on the phone. Resulted in having to stay overnight in a hotel and missing work the following day. Awful service. Guy at FHE was very nice and helpful.LYNELLE M.
The gents running the location at 5703 NW 2nd St in Des Moines are the best! I have rented various items from various locations, and without question the best experience by far has been at this location.Richard M.
This was probably the most painless experience renting a truck that I have ever experienced. I highly recommend this place to anyone going through the moving process.Shawn F.
Not the fault of this drop off location but we were forced to drive an extra 35 minutes from our destination of Ames to DesMoines because Ames was â€œfullâ€. Get this figured out U-Haul!!!Douglas H.
it looked junky with all kinds of weird non rental cars aroundheidi J.
The truck was dirty and never contacted the day before. And the dollies were not in the truck Sonia's to drive across town to another location to rent them. I need the charge removed off of the truck rental as I see it is still in thereBobby Jo A.
There was limited parking spots for customers.MADONNA B.
There is a person who works here named Dan. He is very helpful and honest. I accidentally left money in the uhaul and Dan found it and called right away to tell me so I could come back and pick it up. I was so happy with his honestly I offered him a reward but he would not take it. Dan is a very special person. I highly rate him for honestly and service. He is friendly and efficient. He made my day!bert M.
Great service!!! Our move went perfectly! Thank you!!Paul B.
Very unorganizedStephen B.
Keep up the good work!!!!Richard S.
Get your app to work properly. It cost me to be two hours late getting to where I was going to get my furniture and I was paying Five Guys $20 an hour to sit there and do nothing not happy at all about thatT R.
Have a little wider area to move in about to pick up or drop off your equipmentDan B.
Great service. Helped me thaw out my hitch cover and quickly resolved a hitch pin issue as well. Will definitely return to this location.Bryan W.
Outstanding customer servicePatrick K.
Great place to work with, will go here next time as well.Ted S.
The trailer had broken leaf springs and it was more like dragging than towing.Larry W.