The website, mobile app was cumbersome to take photos and then need 4 forms of proof of identity. It should be a simple - first time you visit a location with your account - show your Drivers license and be validated in the system.
Kevin A.
R Leo Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Delta, BC V4C2S3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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“Guaranteed“ truck at reasonable pick up location was “not returned“ by previous client, so a 2nd “guaranteed“ truck was at a far less reasonable pick up location. That kind of issue causes headaches where there doesn't have to be. Otherwise, everything went well.
D Roger L.Very small and unmanaged location. Its basically a mechanic shop doing Uhual. They didn't care much about the customer or uhaul as their main business was car repairs. One way rental in Canada is very painful. I had to drive 35 km from my house to pick up the rental. This is absolutely not a great customer experience.
Vivek R.We had made arrangements to drop off the truck at a Uhaul location in Twassessen, then received short notification that the drop off was to be at a different location much further away with no viable alternative. Not impressive.
judy D.The key pickup and drop-off is not marked, not pictured and no process exists on how to do it effectively. Frankly it's pretty shameful for an organization of this size.
Raymond D.