ALL WAS VERY GOOD / THE OFFICE PERSONNEL WAS MOST HELPFUL !MORRIS C.
Trailer Rental & Towing in Crystal Lake, IL at C A R S S
(Distribuidor de U-Haul del vecindario)
Crystal Lake, IL 60014
(Knaack Blvd and Dakota)
Services at this Location:
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb. - dom.: cerrado
- 4/10/2021 - 12/31/2021: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Crystal Lake, IL 60014
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Quick and friendly service.john L.
This is the worst drop off location, which made my uhaul experience a nightmare, and because of which I am very unlikely to use uhaul ever again. We brought the truck here in the first place where there is a sign that says â€œno box trucksâ€ so we took it to a nearby location where we were unable to drop it off, we called uhaul and a very rude lady said we MUST drop it off at the location on the app. We went back and wasted about 40 minutes trying to figure out where to park this 26 foot truck. The parking lot is small, there were other cars there and on one side it says no parking. Obviously this truck couldn't fit in 1 parking spot, so we had to park it off to the side. We wasted an hour of our night driving back and forth and trying to figure out where to leave this thing. Worst experience ever.Gabriele Z.
There was no one in the place that came out to help me. There was already a customer waiting that had not been helped either. When someone finally came out, he told me to "just drop it where it is". He did not come out and unhitch me, he just watched from inside as I (a 51 yr old female) struggled with it all by myself. Then he didn't want to sign my contract stating I had returned the trailer. I had to ask several times.michelle D.
When I booked the truck I didn't realize it was from a vendor and not the U-Haul center. there was no one available to complete the transaction and we had to go to the U-Haul center to finalize and that took the better part of an hour.Steve R.
Helpful peole.ken S.
The service was great! made on line reservation 3 days in advance. My cargo van was ready for me to pickup when I arrived. The Van was clean but the smell wasn't that great.Anwar T.
More than one person needs to be authorized to check out or check in U-Haul units. Also, I was told my bill would be recalculated with a refund of $80 (at the shop), and a lessor refund of $68 (UHaul called me) and that I would receive a receipt correction. To date, the refund has not issued, and the email receipt/proof of correction has not been received by me. I can be reached at 847-989-5801. I'm very disappointed.Angela S.
Very kind.KATE H.
At the time, they seemed more helpful with the car service than the van rental.BILL G.
Everything was great. The customer service was excellent. The manager even helped park the large truck and 6x12 trailer for us. We were very pleased.PATRICIA T.
The box/storefront could have been a little bit more obvious. It's tucked away on a side street and shares a strip mall with many other businesses. We identified it via the other trucks in the parking lot, and then had to hunt for the box. On the flip side, the employees were very helpful and prompt when generating my receipt.DAWN L.
Steve at CARRS had a truck ready for me and was able to help deliver it to my house. Thank SteveMICHAEL O.
I dropped off after hours so never met anyone.Mark L.
I have verified the odometer on this vehicle is off, indicating about 10% over the mileage actually driven. I want my money back for the mileage I did not drive.Mike C.