It took over an hour to get my vehicle because the coded padlock would not open. The owner was not helpful, he couldn't find my reservation even after I gave him my confirmation number. He said he would call me in 10 mins, never did. The website /chat people were able to help me change vehicles in the end. Mid morning I also received a call accusing me of taking an unauthorized vehicle, which was wrong. I completed everything through the website and had approval before driving off to use the vehicle. Overall I was very annoyed and will try to never use that location ever again.James F.
Trailer Rental & Towing in Crozet, VA at Crozet Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Crozet, VA 22932
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.0 Average Customer Rating
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It was not the easiest process, and certainly not a convenient location for me. I would recommend that customers not have to enter the store to get the rental. Overall, I would use And recommended uhaul to others, but the pick up and return with having to fill out surveys, questions, take pictures, etc... seems like overkill to have a truck for a day.Cynthia M.
The ladies behind the counter refused to help when the keys weren't in the box. They said they'd have to call a manager to come and he would have to walk to work and be there in 40 minutes. They then talked to an older lady who was the manager and ignored my request until I kept asking for the key so I could leave. She pushed back saying she had no idea where the key was and she couldn't. I kept pushing and she took the key from the side of the cash register and finally handed it to me. Absolutely fucking ridiculous. The tires had no air in them. 60 PSI out of the 90 they were supposed to have.THOMASE S.