The inside of my U-Haul was absolutely filthy when I received it. And then I go drop it off at the drop off location and I GOT CHARGED for someone else’s mess. I will not be using U-Haul again especially with the express towing location the communication was absolutely poor when I got there they did not have anything ready for me and I had to call and wait until someone else arrived and had to go through someone else on the phone to finish up a process would HIGHLY not recommend.
Shauna Stottlemire
Express Towing and Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crossville, TN 38555
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Have someone ready to help, in the mechanic garage they call an office.
Kevin LakeI was stuck in the freezing cold with the ramp down at my storage unit waiting on a roadside tech who was going to take more than 2 hours to arrive. I ended up getting it fixed at my own expense so I could complete my move, in the dark.
Josh AmatoI had online reservations that got changed when I picked up the equipment. The pick up location computer was not working and things were definitely not set up properly. Drop off location said to leave the trailer by 10 pm. It was picked up behind a locked gate. I was not going to leave the trailer unattended outside of a locked gate. I did arrive before the location was opened and waited for someone to arrive. They charged me for an extra day? That's unacceptable. Very unhappy with this rental.
James Nestleadd cement to the area where equipment is located. now is under tall grass and dirt.
Manuel villeda