Truck not ready at original local. When I did get a truck from this location it leaked fuel. Not the location’s fault and customer service was great.
Nathan T
Taylors Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, GA 31904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I picked up the Uhaul and was very disappointed.it was filthy in the cab and in the back.I had to drive home and spend an hour cleaning it.Cupholders had crap all in them.Sests had black grease on them .steering wheel was sticky and black.thats just a few of the things.It also had a terrible smell in it.i have been using your business for the last couple of months and spending a lot of money as my son was hurt in an accident and im doing his job by using your trucks to allocate snacks in my stores.I rent a truck at least 3 days a week .The only place that i have picked up trucks and they were actually clean is airport thruway.i will be using that location from now on or will take my business elsewhere.Thank you Susan Weise. Oh and the man was real nice at Taylors but I do feel he should have inspected the truck before renting it out.He did apologize.and I told him his truck is cleaner now than before I rented it since I cleaned it for an hour before I could ride in it.
Susan WThe area was not clean nor was the truck at pick up. The company also accessed my CC several times after the card was returned Instead of a hold for 104.05 which should have contained the 61.46, there were 2 additional charges 61.46 for the use of the truck. I spoke to a customer service person who indicated it was impossible. I have been using Uhaul for over 40 years in various states and many in GA. I will not use this facility again if I use Uhaul for my needs. You need to inspect, poor customer service on the phone and the company.
Jacqueline MThey charged me for cleaning fee for no reason 25$. , do not rent from here it’s scam
DHAVAL PThe process was very complicated to go through the online process.
Elvin G