The man in charge screamed at me and berated me for calling after hours, at 6pm. He shouted "no one cares!!" when i asked if the equipment could be moved so i can access the rental i paid for. my Uhaul was boxed in by other equipment on site, and i could not take it out when I needed it. Horrible location and should lose their contract with Uhaul. Uhauls are left unlocked, and get damaged by criminals.
Allison V
Bee Safe Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cold Lake, AB T9M1C2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service! I think parking lot should be provided for Customers who want to leave their cars on the U-haul premises. Thank you
Oladotun AThw trailer was dirty, and one of the straps was completely frayed at the bottom, not allowing it to fit into the ratchet mechanism, so I had to cut that part off, and there was a large tear in the strap as well. I had to call roadside assistance to get a new strap put on.
Chad SI needed to rent a trailer on very short notice. Patricia was ver accommodating and helpful.
Greg SIt took a considerable long time to process when i arrived at the store even though it was booked online. Also the owner had a dog that barked everytime i talked and kept trying to lunge at me and she could hardly hold him.
Daniel P