Not happy being charged a cleaning fee. I swept out the entire back. Only think is dirty footprints in the cab from the muddy lot I picked the truck atMICHAEL H.
Trailer Rental & Towing in Cleveland, OH at Rusty Rentals
(Distribuidor de U-Haul del vecindario)
Cleveland, OH 44115
(Main office located on Rockefeller)
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Cleveland, OH 44115
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Communication terrible there's no respond between the two agencies I had the worst experience ever it was July 1st when I have my experience and I'm still dealing with it as of July 15 2020coretta B.
Amazing customer service. I will return for servicesRobert H.
Staff friendly and courteous.cheryl T.
Horrible industrial location. Old beat up yard and building. Certainly not an inviting property. I wanted to do the drop off at a different location but was told there were only 4 locations in Cleveland where a drop off could be done. So this location was closest to our Cleveland move in apartment. Never againJAMES M.
The Google maps directions did not get me there. Google maps had me turn right onto 33rd which took me behind a long warehouse complex. After driving around that a couple times, I decided to go down Rockefeller a bit further and found Rusty Rentals. The rental agents were nice and friendly.Paula S.
Terrible customer service. Overcharged credit card and refuses to credit.DEBBIE N.
Address listed was incorrect as was phone number. When we told the people there they said we where whining about it. They had an aggressive dog. And no one where was kind. We drove around in circles looking for the drop off location and finally found it about a half mile from where it said it should be.Emily D.
Great customer service!!!Carla W.
It was a very difficult moving trip, as my fiance was in Florida. I moved 6 hours away, because of military orders. The gentlemen at this location were incredible! Not only did they treat me better than I could have expected, they made me smile after an incredibly difficult week. I would recommend rusty's to anyone who needs them!!Teri T.
Had a great experience with Rusty Rentals! Very friendly people and the owner had some great jokes and tricks to entertain during check in. They were also very helpful in setting up my hitch and trailer. Would definitely recommend this location, 5 stars!James B.
This location was so respectful Very pleasantharry M.
Can't get any better than this! They were the best thing since sliced bread!! Further ... every Friday is free coffee and donuts even if you're not renting. What good people!!PHILIP P.
Location is somewhat deceiving. It is located further down the hill when it appears to be at the corner of Broadway and Rockefeller Ave.Jerron C.
The locations were excellent very helpful people. Your customer service reps through your customer service line on the other hand are completely horrible extremely rude will hang up before your done speaking on hold for 40min just plain nasty. Completely unacceptable. That caused my use of uhaul the worst experience of my life in an already very stressful situation I was dealing with. Never again do I want to go through that with your customer service. Kudos to the very helpful people at these locations who made it a more tolerable experience and were very helpful.Brittany F.
very GOOD customer serviceSanata S H.
3 out of the 6 of the furniture pads that I rented were covered by mud!!Juan G.
They were fantastic! Easy in and easy out and super helpful.Brian M.
The folks that run that location are the best people i have ever dealt with. Would not change location. We will be renting that trailer often and it will be from that location only.RON S.
Very helpful & friendly! I needed to add a couple items to help move my son & they were very accommodating!Jim D.
This location did not match the â€œMiles Outâ€ with the dashboard correctly, it was in an excess of over 20 miles.. in result i was charged an additional $20+ ... I am very very dissatisfied with my experience.chase G.
Didn't like how you treated your customer thank youMichelle W.
Friendly staff, quick and easy transaction.Daniel E.
They are closed on Sunday but I thought I can drop the truck and key in their lot. There was no key drop off box and I have to call the U-haul customer service who told to leave the truck there and to keep the keys with me. I have to go the next day to hand off the keys. The parking spot for the truck was way inside than the address shown which will be improved by the appropriate signs. The guy was helpful and provided free wash service for the truck as it was raining at Cleveland and our truck floor got a little mud inside. The checkout process was easy. I wish they install the secure key drop off so that it will be more convenient. Overall, I definitely recommend it to others.Naresh M.
I used to go to a uhaul corporate location. The service here is exceptional and they have a new customer!!chris M.