These people were awesome!ERIN B.
Trailer Rental & Towing in Claremore, OK at Survivor Shelters LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Claremore, OK 74017
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Your Uhaul.com/share checkin did not work. I spent 30 minutes trying to get it to locate my phone without success at which point I called the number for the business and left a message that I was unable to check it in online and left the keys/contract in the drop box. The next day I was emailed a receipt for an extra days rental even tough I had returned it in 30 hrs. (Fri. 9:00am-Sat. 3:00pm). Your online check in process needs to have an option to skip location checking with a warning that if it is not at the correct location there could be a charge associated.vincent W.
Uhaul didn't reach out until the day of my reservation to confirm it was all set up, so a little earlier notification would be appreciated. Also, the truck attic area leaked in the rain, so we just didn't use that part.Sean D.
Great service at both endsBRADLEY N.
Excellent experience. So much easier than I thought it would be.Shari T.
the young lady was very nice & stayed late after closing to take care of our needs. she knew we got lost getting there & was very willing to stay late to help us out. I had a bother broke down on highway in Oklahoma & needed to him & his truck back to Kansas. she saved the day for us by staying after closing to take care of us. .this is going beyond her job especially on a Sunday afternoonDAIVID C.
Survivor shelters staff are awesome!!!!! Thank youRobert H.
My overall experience with Uhaul this time was a mess. First, my pick up location was changed and no one informed me, not by text, email, or phone. I only became aware because I called the location to see if my equipment would be ready early. Then, after learning of my location change, I called again to see if it might be ready early. The lady then informed me that the location closes 1 hour before my scheduled pickup time. So again, I was not informed of this, and had I not called would have been left with no trailer. I understand this is not totally the fault of Survivor Shelters but I do feel that a reservation should not be allowed to be scheduled at a time that a business is closed.Sharee D.
Lady, was a lifesaver. When location in Miami, Ok left me hanging she helped me get the keys. Great service would highly recommend this location.justin C.
Call ahead for parking. Erin was very friendly and qualifiedjerry B.
Calculate trip miles more accurately.JOHNNA P.
Very friendly and nice people !! I highly recommend them !!Ahmad A.
Great customer service.Joe G.
The owner was not friendly when trying to return the trailer. He used profane language and threatened to charge my Visa card for damages to his property that he claimed we did. He continued to be very unprofessional, even when I tried to deescalate the situation. He refused to return the trailer and called the police when I was standing there. I have never been treated as poorly as a customer in my entire life. I would not recommend doing business with this individual.matthew W.
Customer service was great.James G.
This is not to reflect negative service from this location but I did have to drive additional miles since this location had moved. Their new location had not been input into the system that would have shown this was going to be an additional 8 mile drive. If I would have known this I would have selected the other location near my destination.Jerad H.
The website sent me to the wrong pickup place. (Didn't have trailers) The pickup place didn't have the ball for the hitch I needed so I had to go to Lowe's and get one and come back. And at the drop off location I was told the trailer was hooked up incorrectly. I was told I could take the trailer back to any U-Haul store i wanted. Once I got to my destination, I was refused by three different locations. They would not take the trailer. I drove around in a town I was unfamiliar with for an hour before I found a place that would accept it.LouAnn S.
The lady said there was an update to the uhaul software, and it took her forever (15-20 min) whe. I had already done all the paperwork on the app. So maybe train the retailers better.Amber T.
Truck was new and clean very comfortable.Dennis B.
I requested a 5'X10' open trailer without walk ramp at $19.95 per day instead I got 5'X9' enclosed trailer with loading ramp. When I refused delivery they put me in an enclosed panel truck that cost me $45.61 plus a $12.00 gas fill up for a total of $57.61! U-haul's inefficiency to customer request satisfaction ended up costing me an unnessary $37.66. My extended family and I have used U-haul quit often in the past but in the future it will be our last alternative. I feel that U-haul owes me $37.66.stephen H.
We were very pleased with the rental experience. The lady that helped us was professional and personable, moving is difficult and this was made simple.Greg E.
The individuals were nice and speedy. No issues. Will rent from here again.Chris D.
lady was slow, could not operate the lock to unlock ,We had to We did everything on line two days before to be able to hurry and it still took over thirty minutesrandy W.
Person was smiling and friendly. Thank you.GARY S.
Asked for appliance dolly over the phone to be with truck, had to go to Owasso and rent one from their place of business, it was very inconvenient and stressful.ray D.