Don't expect people to complete the transaction on a phone. I tried for 25 minutes and it never finished. The clerk did it in 15 minutes and should have from the beginning. The phone form was difficult and not easy to follow
David I
Mainway Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Claremont, NH 03743
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was unstaffed when there should have been staff there (according to customer service). The key drop off box did not match the photo on the app. In fact there was no drop box at all. You had to drop the key in a door mail slot to a building that was a separate business and looked fully unaffiliated with Uhaul. We had to call customer service to figure where to leave it. The parking lot had vehicles with bullet holes in them. It was a scary place.
Polly pThe sign on the door (small piece of cardboard with "open at 9 am" in sharpie) said the office opened at 9. I waited until 930 and still no one showed up. The inside looked completely disorganized and cluttered. No one answered the phone when we called a little after 9am. Luckily we found the key drop slot in the door and we're keeping our fingers crossed that the return process goes through online. Definitely would not recommend. If you need to drop off equipment in the area, I would recommend either Granite State Automotive or the Uhaul in Newport NH.
jennifer yRoger from main way auto in Claremont NH. Charged my card for someone else's use. They charged us $350. Because it came back as. 200+ miles So to the next customer. I recommend not going to mainway. They will use your card for someone else's rental they drive for free and u will pay for it.
robert mEverything was just fine. Easy to find key drop off and a large enough lot to be able to safely park the truck without having to worry to much about other vehicles, definitely a huge plus if the person driving the truck is not too seasoned driving larger vehicles.
ANTHONY D