Had to wait over 40 minutes for them to finish talking to a different guest and finally acknowledge me. On a moving day especially that time matters. I had already provided all check in info and they still requested me to provide it at time of visit. Was met with attitude when asked if I spoke Spanish and I said no. Was met with even more attitude when I asked them to clarify additional charge after return. They did not make me feel like my business or time was valued.
Elena O
Isabellas Furniture & Mattress
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Chula Vista, CA 91911
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I didn't ask for insurance when I made the reservation but it was added, I had to pay an extra $15 I did not want to pay. I didn't find out until I returned the truck and got my receipt. I was never told it would be added, I will never rent a Uhaul again
SERGIO RI rented a $19.95 truck this morning. Only drove it 4 miles and the total was over $50 dollars. I realize there is a tax but the tax was more than the usage of the truck. I would like to see the receipt cause I wasn’t offered one.
Kevin mCustomer service was really bad, 2 out of 4 had a bad attitude and very rude to the customer. Hire a well trained personnel that willing to help their customers
NOEL M