Reserved U-Haul at another location and was directed to this location instead. With road construction and pickup farther away was not offered any kind of discount. Representive mentioned no discounts with me even asking and tbh was rather rude and rather not helpful with me to fig out the pickup issue. Really made me feel this was my problem not uhauls at all. At pickup UHaul was left with only 37 miles to empty. I documented that with the attendant and she acknowledged that would be fine. Returned the U-Haul with 65miles to empty after my day of usage and was charged a gas fee on my receipt. I am not someone who ever writes review or ever makes complaints but I think it's pretty sad. Will be using another rental company next time.
Robert C
Sunoco
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Chillicothe, OH 45601
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The drop off location never logged the truck as being returned as she said it would be. That left me hanging with a no returned rental. Not good.
DENNIS AI had a hard time getting from my old place to the new place which isn’t very far away I’m very upset that I got a truck that barley ran transmission is going out and they still let me take the truck saying it’s okay I will never rent from uhaul again and I put gas in and said it wasn’t where I got it which was and from the start had a hard time getting it from the place close to me and that was the worst experience I had with uhaul
Amanda VAs far as I see nothing needs changed. It’s easy to rent and return. Simple method that works great.
Hayden SRude and double charged me for the rental
Richard R