Choose "go to counter" to avoid confusion of mobile pickup to only arrive and find out there is no counter and got locked out of reservation trying to change to mobile pickup. Also selected a dolly to be included and there was no dolly. This website does not properly advise or prepare you for the individual experiences provider give.
Francisco J
Fast Lane Auto Spa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60644
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Other than the store opening very late, it was a good experience. 45 minutes late
David ATHIS WAS THE WORST EXPERIENCE EVER. YOU WASTED MY TIME AND COSTED MY HUNDREDS OF DOLLARS FOR NO REASON. I WILL NEVER RELY ON YOUR COMPANY FOR ANYTHING. THIS IS A JOKE AND YOUR COMPANY IS A FRAUD. I WILL BE CONTACTING MY CC ASAP FOR ALL THE ERRONEOUS STUFF YOU CHARGED ME FOR
CATHERINE TI ordered a truck and upon arrival getting the key out of the lock box it was a van key in there which meant I had to make multiple trips calling in complaining on hold for over a hour so I had to hang up then I returned the vehicle that day just after my 4 hour window look at my bill they charge me for 2 days rental
James WThe staff was onsite and very professional. I will rent with them again
Joylone M