Charged me $20.00 extra for the rental for not responding to a text. How ridiculous when the truck was returned on time.RUSSELLWILLIAM B.
Trailer Rental & Towing in Chesapeake, VA at Real Deal Auto
(Distribuidor de U-Haul del vecindario)
Chesapeake, VA 23320
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Chesapeake, VA 23320
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We were charge an exorbitant amount and were accused of not cleaning the truck. Also you are trying to take more money from us after charging us almost double the rental.CHRIS G.
Smooth and effortless.....Jeffery T.
Everything went well, but the truck is in need of maintenance. It ran, but sounded like it was not running in all cylinders.MICHAELEDWARD L.
Nothing. retrieved. Was professional from start to finish....We had a great experience. Truck was ready when we arrived and the requested equipment was ready to be retrieved. When we needed to extend our rental time frame, they were very understanding.Marcel S.
On point all good awesome service at locationReggie A.
Very friendly to work with but was an old trailer with many dings & nicks! Just happy it didn't rain!Antonio C.
Very professional and exceptional customer serviceVerlina W.
Never interacted with anyone except on the phone which the employee was excellent. I just dropped it off and left.MICHAEL F.
Have people at the pickup store. The whole online thing sucks, also you left me a bad trailor. The wheels flew off on highway almost resulting in a serious accident , you're lucky you didn't get sued.Christopher B.
I have the done trip couple dozen times, the round trip always same amount of miles - I was changed an additional 60+ miles. With this over inflated amount of miles added, It will be hard to use uhaul equipment again. Sean AllenSean A.
Overall excellent rental experience.CHARLESEDWARD W.
We had no issues. Got everything we needed and on time.PAULRICHARD F.
The tire pressure was low the guy who helped out during the pick up was great. The guy who was there during the drop-off was very rude and unhelpful. You guys also charged me for a dolly that I never received.Kenneth A.
Friendly and helpful customer service staff. Explained every thing clearly and to the point. I would recommend this location to anyone.CHARLESDAVID B.
I don't understand the 20 fee for after hours return.KIESHA M.
NEVER use this location again. I got a van were the flat tire already was on. However it was a very short drive what I needed this van for. ( Transportation of a refrigerator). The van has been dropped off full and clean. Remember, it was just a refrigerator in. This persons charged me $ 25 for " Cleaning" THIS IS FRAUD " . I will publishing this and saying it's a U-Haul Dealer. And I do this as long as I get the $ 25 backWolfgang H.
Easy pick up and drop off..Sheltric P.
Dashboard and doors were dirty a tube of lipgloss was found in passenger door The employees at this location were very nice but no one wore masksMELANIESUE P.
Nothing. Excellent customer service.ROBERTMARION S.
Keep charging my cardANKARISHIA B.
Apparently the personnel did not check in my vehicle until after hours and charged me for an additional day. I am do not agree with this. Do not plan to use UHaul again.barbara M.
I was charged $25 for cleaning but the truck was not clean when I got it although I cleaned up mine.leopoldo M.
Not much. Everything ran smooth and the crew was very helpful. Thank you!!David W.
Rented truck at 1030am. Was told by attendant I had truck for 12 hours and if I brought it back after office hours just put key in drop box. Brochure states closing time is 7pm. I returned truck at 6:30pm and location was closed. Dropped key in box. Picked up any noticeable dirt in the back- (it was dark) and next day I saw a $20 late return fee and $25 cleaning fee on my card. Complained to management and was sent a pic of one small pile of dust they had to sweep out. They refunded the late return fee but not cleaning fee. Management was rude from the beginning. Staff are uneducated on the company policies and cleaning fee for 30 seconds of sweeping is ridiculous. Will never rent from Uhaul again.TIMOTHYRAY M.