Very small place. Nowhere to Park the truck. Closed when I returned so no interaction with employees. The online return worked fineRusty A.
Trailer Rental & Towing in Chattanooga, TN at Good2Go Car Wash & Brake Shop
(Distribuidor de U-Haul del vecindario)
Chattanooga, TN 37411
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - vie.: 9:30 a. m. - 3 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- 6/25/2021 - 7/5/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Chattanooga, TN 37411
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I never saw anyone.WILLIAM P.
It was my first time using this service, but it's perfect. I recommend people for this service!EIZALDEEN A.
Very small location. Hard to maneuver for drop off after hours. Hard to reach anyone at the location on the telephone.JEFFERY N.
Fast and efficient return service.DONALD B.
The owner was extremely professional and accommodating. Made sure the equipment was in good condition and I was comfortable.BARBARA B.
Always look forward to renting from Good2Go. Very professional, always love supporting family business.CALEB A.
Your check out app didn't work. Had to call U-Haul to get it taken care of.JEFFREY F.
Great customer serviceShameka W.
The Manager, Jamika, provided excellent customer service! I so appreciated her accommodating me in picking up the truck (ended up needing a second one) and she facilitated the entire process. Am so happy we found her! Carolyn ChildsCarolyn C.
Very goodmarcella P.
The representative was pleasant and attentive to details. I went on a Saturday to pick up a truck so there was a bit of a wait time but the experience overall was satisfactory and I would recommend to friends and family.EMMANUEL M.
I really appreciated the kind and friendly service I received.William H.
just make sure that someone is present during operating hours.SHARON P.
This location was shady and was locked when I returned the vehicle. Two gentleman were there but did not have access to the building. I was charged for a clean up and the truck was not dirty when I returned it. Called back to speak with the owner and she claimed there was dog hair left in the back of the truck and it was dirty, however, I don't have a dog! There was nothing left in the back of the truck nor in the front. Would not recommend this location to anyone.Rosa N.
I tried to use your app to check out. Three times. It did not work. I called the 800- number to check out. After 22 minutes and 30 seconds I finally hung up and placed the key and the contract in the box. When I called the location the next day they said that they got the vehicle and they would email me a receipt. It is over a week now and I am still waiting for a receipt.John B.
The personnel were very helpful and friendly and it was just a couple of miles from where we had to drop off furniture.Charles K.
Attendant was pleasant and helpfulCHARLES M.
More variety of trucks. I got a 15 foot, but needed a 17 foot, but they were out.Stephen C.
There were no personnel at the site. If I had known this in advance I would not have used it. I was unable to use the automated return and was unaware that I would need to. The employee I spoke to by phone was pleasant and helpful but I still haven't received the promised email confirmation of the return.Robert D.
I was contracted to another location for an 0800 pickup. At 0721 on 05/22 I was called to switch to this location due to non availability at original location. Although the personnel were nice and courteous, the equipment was in poor shape. The auto carrier I requested and contracted for turned out to be a tow dolly. It did not fit my needs. It was pouring down raining during the inspection. The right tow light failed shortly after leaving the location That evening, around 7:00 pm Eastern time, I called in to ask how to transport the vehicle, It was then that the 1-800 U-Haul customer service rep discovered I had the wrong equipment. He was fantastic in getting me rerouted to the next dealer who had the auto carrier I needed. T U-Haul Moving and Storage of E. Ridge (7740611) (423) 894-9323 was my new location! Reservation number 91322193. I arrived at 0645 05/23 due to their closing at 8:00 pm 05/22/20. However when I asked him about the check engine light which had illuminated enroute, I was told it was probably a oil change reminder. As long as I had no loss of engine, it should be ok. I had a full tank of gas leaving Chattanooga for Atlanta. I began losing speed and power eventually breaking down around Calhoun Ga. I had to unload the truck I was carrying for the 2nd time in 24 hours, disconnect the auto carrier and wait over 4 hours for a authorized tow truck to meet us to for a tow. I wanted to return to Jacksonville, Fl as soon as possible leaving at 0500. These delays cost me time and stressed my entire family out! Worst U-haul experience of my 51 years! Why was I not offered a replacement vehicle Saturday morning 0710 when I asked about the check engine light? He didn't even climb in to check on it!Christopher L.
Two issues. The location is small with limited space for parking. Although â€œopenâ€ sign was lit, no one was at the location. After my first call I was told that someone would be right over. It took about 2 hours for someone to arrive an take the trailer.James B.
It's right next a busy road with fast moving cars. There's barely room to pull in if the front is full of cars being cleaned.Kayla N.
Nothing, facility and employees were great.Robert H.
We apparently did not inspect the vehicle properly before I rented it, and there was damage to the roof that I was charged for when I returned it.Max P.