The Uhaul application is unworkable and shut down during sign in. Southern Wholesale is not responsible for the app and unfortunately takes the blowback for a corporate screw-up. Uhaul IT has to reevaluate it's capabilities as this was not the only time during the last two weeks there was difficulty with the app. Too bad Uhaul seems to be the only trailer rental company in the marketplace. Our overall experience with the Uhaul app causes us to never us Uhaul again and go to Penske for a van or truck rental in the future.
Susan F.
Southern Wholesale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The manager that was there is not truth telling and he's trying to rip me off. I would like for someone to call me immediately. 828-719-2044 in my name is Tammie. Thank you.
TAMI J.Ramp in my truck was broken. Check in process was difficult and lengthy. Not a fan of the automated check in, too many things can and did go wrong.
Nicholas B.1. I was charged for insurance I did not need; the guy never asked me if I needed insurance. 2) The guy never looked under my car to determine how to plug in the trailer. I looked under and found an opening. He said that would not work and I had to go purchase an adapter. I determined later that there was a second opening that would have worked. 3) In general, the guy was not very friendly and not very helpful. I will not rent from that location again.
Ben C.would never recommend seems a little sketchy and they overcharge. They aren't honest double chargered me , was no gas in the truck 40 miles until E & I was charged for returning it the same way I got it .
Nyasia C.