Perfect customer servicebruce D.
Trailer Rental & Towing in Charlotte, NC at Penny Pincher Self Storage
(Distribuidor de U-Haul del vecindario)
Charlotte, NC 28213
Services at this Location:
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 4/15/2021 - 4/30/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Charlotte, NC 28213
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
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No complaints. Lynn was wonderfulLuke J.
Customer service lies and keeeps the deposit. Nit fair I did what they told me .Shawn R.
Nothing everything was okLarry H.
Ms. Lynn the owner at Penny Pincher Self Storage 124 Dorton St Charlotte, NC 28213 is such a SWEETHEART! I was late for pickup and she opened up for me! I had 2 more issues before I could move my stuff. She went out of her way to help me even more! Just cant find nice genuine people like this anymore! Glad I picked this uhaul spot. Such a pleasure meeting her! âââââ ðŸ™ŒðŸ½ ðŸ˜ŠðŸ‘ðŸ½Courtney W.
2nd time we have used this site...July picked up a truck and it was clean and full tank...Ms. Lynn and her cat were both friendly and professional...this time we returned a truck...I was having some trouble getting up the steep hill and Ms. Lynn did not hesitate to help me...the CAT watched from her window seat...very good experienceLinda B.
Rented covered trailer to move my son from UNCC back home. Was told by U-Haul that the trailer had to be returned to Charlotte, NC because Pilot Mountain, NC (where we live about 2 hrs away from Charlotte) had too many trailers and it would cost around $600. I thought when you rented from U-Haul that you could drop off equipment at any location. Nobody tried to work with me nor did the rep care that I would never use U-Haul again and would not recommend them to any of my friends or family.Shea S.
Thank you for your services.vivian Y.
Went to pick up a car trailer. Completed the online check in to exposure the process. The location appeared closed. The open sign was off and the door was locked. As we headed back to the truck a woman opens the door. We started the process of checking the trailer out. She was extremely preoccupied with her game she was playing on her cellphone. Stopping the process several times when it was her teen to play apologizing only to the other people she was playing with and not me, the customer. She asked me about every single aspect of my rental opposed to just letting me sign the agreement and heading out as the online checkout lead me to believe. After an egregious amount of time she finally comes to the conclusion that she was unable to check me out on her computer because it was frozen. She called what I assumed was another location and gave my credit card info to them over the phone. I was not happy about that because all of this was provided through the website the day before. Finally got on the road and the trailer was fine. I was not super thrilled when I dropped it off at the agreed location. It was just a parking lot on a heavily traveled road in a rough looking part of town. No gate not nothing. The trailer could have been stolen with absolutely zero effort. Over all a less than optimal experience except for the equipment being nice.Christopher S.
First off, any GPS takes you to a sketchy back parking lot. I called for directions and the woman working there was extremely rude. It was nearly impossible to get turned around, wound up Jack knifing the auto transport and had to spend a half hour trying to get it reattached with zero help or support from Uhaul. Finally got it turned around and found the actual entrance to penny pinchers, parked the uhaul in their parking lot because there was no street parking available. The lady that was working there was beyond rude and told me I wasnt supposed to park the Uhaul on their property. There were no signs, no forewarning, no street parking available for a 20 ft uhaul and auto transport, yet to her I was supposed to be a mind reader and anticipate this. I handed her the keys and paperwork and told her "it's your problem now, have fun!" To which she replied that "you really are some piece of work... (amongst other things under her cigarette breath).michael R.
There was a gate closed to the office entrance and I wasn't provided a password, the person giving me the key wasn't familiar with checking someone out and I had to wait 20 minutes.Caitlyn G.
The LADY was really nice but this is the first time I have paid uhaul then had to do all - myself. Fortunately upon pickup two guys were around to help. At drop off - no one and I had to go to another site. Took a lot of time !! I feel not only should this be discounted but it should be prominently stated you have to load your own trailer. The little ones are manageable but a 6x 12 is too much. Again I have rented a lot of uhaul trailers and never loaded up or unloaded myself.Sherry L.
I was impressed by the flexibility. Apparently, the manager did not have much room to accept my equipment however, she did it anyway. She also was very friendly, and helpful. Thank you!Martin S.
The atmosphere was not inviting. We were there because that's where we were told to go for the size truck we wanted on that specific day. We prefer the Albermarle Road location It would have been better if the representative would have looked at our destination and recommended a better drop off location. There was a drop off location around the corner from where we moved that was clearly a UHaul facility. Where we dropped off the truck in Greensboro was not clearly a UHaul facility, except for the key drop box.tammy L.
Lynn, was very helpful and understanding. She provided superior service and went out of her way to assist us.denise F.
Lynn explained the entire process, in detail. She made sure we knew all of the information and gave time for us to ask any questions. My previous moving plans fell through, so Lynn helped save the day!!! I will be sure to recommend her and to family and friends!!Cynthia M.
You need to have a sign on the gate at this location for uhaul customers to call so they will open the gate to get in. I had to stand at gate for a long time and wait for it to open. No one could see me from inside.Darlene B.
The people there were great and so helpful and accommodating. The location is down a dead end and surrounded in a chain link fence covered with barbed wire, which is why it is not inviting, but probably necessary for security of storage units.Elizabeth S.
Lynn was awesome, definitely will recommend the locationDOUGLAS M.
Continue to be courteous & eager to assist. Thank u for making my rental experience a pleasant one. ReginaldREGINALD P.
Absolutely great experience with the Penny Pincher Uhaul drop off location. Very friendly and knowledgeable staff.Denise F.
The service was excellent, yes I would tell my friend about this serviceLACHELLE B.
Mrs. Lynn is a fantastic person.Very informational, excellent customer service and truck was like brand new.KALLEY B.
Did not give me the utility cart that I paid for, so I had to use mileage to return to the place to pick it up. They did not have the furniture pads that I paid for, so I again had to use mileage to travel to another U-haul place to pick some up. Would not use this place again.RON G.
Trailer had nail in tire and incomplete wiring to hook up for brakes. Half of the lights did not work. Made my father move two other trucks before we could even get our trailer. Off the charts poor equipment maintenance. Nice lady, but do not rent here. Surprised we survived the trip.DALE A.