They lied about the cleanup that was required inside of the vehicle, and tried to charge me extra money, and then said I didn't have enough gas, which was a lie. I would never take a vehicle back to this place ever again they were pure fraud.
Lauri R.
Santinos Furniture
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ceres, CA 95307
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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We were not provided dolly and pads that we paid for. Will never use U Haul.
Parmvir B.Great costumer service
Bobby B.Not sure. Had to wait 1 hour from scheduled pick-up time. There was a note on the door saying "be right back". Waited 15 mins and I called number and the woman said she was "just around the corner and she would be right there". Didn't show up for another 45 minutes. When I arrived home and rolled up the door on the truck's 15' box, it was full of trash and wood pallets. I immediately took a photo. We cleared the trash and pallets out to use the truck but replaced the pallets before returning because we had no place to dispose of them and they weren't ours anyhow. I told the woman when I returned it what we found and she asked me to text her the picture. I was shocked when I recieved my receipt in the mail and was charged a $50.00 cleaning fee. I called the woman and she was very surly - telling me the truck was clean when we took it and too bad, take it up with Uhaul, all in a very taunting manner. This person shouldn't be anywhere near the Uhaul brand.
Kenneth K.Great customer service, she made this transaction easy and I will use and refer this location for all truck rental needs.
Jeanne F.