These people do not even speak English. Beyond rude. They throw a key across the counter and that’s it. You are on your own! Vehicles and equipment are parked in the mud. They don’t check anything. I want a refund of the extra money I was charged. Hateful rude U-haul representatives. Will never use them again.
Kay LANKFORD
Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cedartown, GA 30125
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Remote. The gas station attendant was pleasant enough. the gas was convenient for the refill. there as no dropbox apparent at this location. the 9pm closing time would be convenient.
JAMES REEDAll was good polite and friendly I’d say leave it alone If it works don’t fix it
Harold BrownIt's a vape shop filled with gambling addicts. Also, I was told I could drop the tow dolly at any location. I was not informed that it had to be "open," and therefore I wasted my time going to a more convenient location before having to call customer service to figure out why the app wasn't working. You could make the app tell me I needed to be at a location that was staffed.
Karen NelsonWe will never use your services again. We feel very mislead by your company and the country store. We were told we paid a 100 dollar deposit which would be returned to us upon bringing the rental back. We asked the store did we put fuel in the truck he told us no it's OK. We rented the uhaul on the 10th of February, and it has taken until the 23 to finally get a actual breakdown of charges. Also we were told the rental was 29.99 a day only to get a text message that evening that the truck had to be returned that same evening by 10pm. The store owner stated we only rented it for 6 hours which would have been asissain being we were moving from Alamaba to Georgia. Thus I called your company to get an extension. They were very nice. We needed the 100$ back that we gave for a deposit, We understand that we had to pay for gas, for mialige etc, we just feel like we were very mislead. We don't have 243.00 for a rental truck. We are a struggling family like most everyone is in these times. Your reps should make your changes a little more clear as to what someone will be charged. A family like us can't afford to have a deposit held for 2 to 3 weeks. We needed that money to survive as the move had already cost so much.
Mustapha Benallal