Good experience!JEFFERY K.
Trailer Rental & Towing in Carbondale, CO at SB Rentals
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Carbondale, CO 81623
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Seth was great! Service was quick and freiendlyCOTTON K.
Great experience! Staff was extremely helpful and very patient as it took me a few tries to back the trailer into the correct position. I would recommend this location!katheryne F.
Guy is great in the shed. Always smiles and is helpful.Rob H.
Nothing really. I've rented U-Haul trailers a number of times over the last few years and my experience has always been very good. I particularly like the online access for easy rental with your phoneRichard M.
The online check in system is horrible. Why do you need to call two people to verify that I'm renting a Uhaul? You already have my driver's license and credit card!!!!!! The friends helping me move did not have a lot of time and the online check in process took a lot of our time.Watkins F.
Far too basic.JOHN L.
Well done--the truck was ready and in good condition, and the cell phone pickup and dropoff worked smoothly. My only suggestion for improvement would be that the gas tank would be full when the vehicle is picked up, so that topping off on return would be simple. As it is, you have to "guess" how much gas you used to return the tank to approximately the same level as when picked up.Robert B.
The equipment was very dirty and the representative did not attach the Uhaul to our car correctly which caused the chain to drag and for us to be pulled over by the police. The policeman then had to help us rig the chain so it no longer dragged and issued us a warning. This all happened around 1 in the morning as we were trying to drive across the country in a move. I believe because the chain dragged it was most likely damaged and we were just charged for this. It was a very poor experience overall and we would very much appreciate being refunded for the damage to the chain at least since we did not attach it and assumed that the Uhaul representative knew how to do it correctly. Thank you.KRISTIN J.
No problemsJERRY C.
Thank you very muchVITALII P.
The operator, Seth, was highly professional and extremely helpful, helped me to get my trailer hookup lights to work, very responsive to phone calls, pleasant demeanor - I've been using Uhaul for years, and he is top shelf.peter M.
Great fast serviceJEFFREY S.
nice fella workingALAN P.
The customer service was wonderful. The equipment though was not suitable. I got stuck twice in the snow and the road was well maintained, even after I got it out and at the new location the truck had trouble driving on flat ground with very little snow on pavement. I was only able to get one truck load done cause of the inconvenience of this truck. I thought they were made to be loaded with furniture and haul a car if need be but unfortunately this truck cant handle moving. All I had in the truck was a couch, queen size mattress, book shelf and a few boxes. Not even enough weight to effect the truck this way.ELOISE C.
They had not enough blankets, even though I reserved 3 dozen, they had 6+. I actually blame corporate for this. They are the ones taking the reservations, and should be checking up on this. It's managements fault that they don't have the right equipment.WERNER S.
Not staffed until 10am and no room to drop off trailer. Vehicles overcrowded. Had to leave trailer on street. Simply unacceptable.ROBERT W.
Super helpful and knowledgeable staff!!JOHN B.
Service was available immediately when I drove up to pick up trailer. The gentlemen who met me and assisted was most helpful. Jay CofieldJAY C.
After 21 years of renting from Budget I decided to branch out and rent from U-haul. I thought maybe you guys had changed but clearly you have not. Horrible and Rude service at this location. Called to talk about the invoice with the guy and he hung up on me. Over charged me a-crossed the board. I guess budget is better no matter how far away they are. Clearly worth the extra drive time and effort.TATE C.
NO space to leave the truck.Nicole C.
Was running a day late called to make arrangements sent to voice mail no return call following day returned called again left message no teturn call no parking had to use app to return tried to call uhaul on hold for 45 minute the customer service refused to deal with problemDan H.
The attendant in charge waited for me and helped me find a spot to park my own car and was very nice.Victoria B.
Very easy drop offjennifer W.