Owner was smoking inside and when I asked if he could Please go outside to smoke cause it makes me sick He told me if I didn't like the smoke then stand outside, I told him that I was trying to check out my reservation and just gave me dirty looks and refused to go outside, So I go outside cause smoke cause I was getting sick from smell of smoke , Then he comes outside stands besides blowing smoke in my face telling me that it really doesn't make me sick I'm just being a asshole cause I don't smoke and the whole time he is trying to start a arguement/fight . I WILL NEVER USE THIS LOCATION AGAIN OR RECOMMEND!!!!!!Charles C.
Trailer Rental & Towing in Burnet, TX at Burnet Tire and Automotive
(Distribuidor de U-Haul del vecindario)
Burnet, TX 78611
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- 9/6/2021 - 9/7/2021: cerrado
- 11/24/2021 - 11/28/2021: cerrado
- 12/24/2021 - 12/26/2021: cerrado
- 12/31/2021 - 1/2/2022: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Burnet, TX 78611
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
company lied, with their consent,. returned equipment on weekend when they were closed, then they charged me 2 extra days on rental, ripoff scam! U-Haul Burnet TirePaul C.
Excellent service. Everyone was very helpful and got me in and out promptly without any issues! Highly recommended...Carlos G.
Better signageSteven R.
Great Experience.Jason L K.
Nothing. Perfect job.JASON R.
Wonderful people here, friendly and very helpful. Thank you Charlie and for your helpful staff.BRAD B.
Everything was greatlaurie P.
I originally reserved at another location, as I have done many times in the past. Reservation got moved to pick up location due to the truck size I requested, 26 ft. I got a call Friday the 24th, day of pick up saying the truck was not there and I needed to call uhaul to find another pick up location. An hour later I got a call back saying that the truck would be there and for me to keep my reservation. On my way to pick up the truck I got another call saying that the truck wasn't there, it was 3:20pm and I was already on my way with the movers to pick up the truck that I was told would be there, AND was called and told that my truck wasn't there and I needed to call uhaul back for a different location. At this point I was very upset and the lady said that they had a smaller truck I could use that was 20'. After going back and forth a couple of times I finally agreed to take the smaller truck. Once I got to pick up the truck they tried to charge me 199.00. I told the lady that I was told since I was getting a smaller truck the price would be 40 a day. She adjusted some items on the truck and my total was 117 and some change. When I returned the truck via online return at the drop off location, my account said that I needed to pay more money and had charged me more for the rental. I asked for someone from uhaul to call me back so we can discuss this further. I should have only been charged for the smaller truck rental and an appliance dolly for two days.Jodie B.
Burnet Tire and Automotive were wonderful. Service prompt, vehicle clean and well maintained, helpful and courteous. An epitome of Uhaul professionalism.MARTELLE L.
Make sure the mileage is correct on the vehicle before you take it. I was charged 40.00 for 15 miles (and thats adding an extra mile for gas when the gas station is next door to the company) 5 holds were put on my debit card, for 197.00 each. Whether the money is debited or not the money was still put on hold. I was laughed at when I questioned why my card was charged so many times. told they credited me a day because they were trying to charge me for 4 days. Um, I had the vehicle 3 days. thats not a credit. Thats you doing your job. Very disappointing interaction with this company.Jennifer Travis P.
People at this location were very friendy and helpful an i will use them againDavid B.
Easy and helpfulMolly C.
Went above and beyond to help out, even staying late past closing to allow for us to pickup!Kevin B.
The only problem that I found was that the aluminum floor left a residue on the bottom of my cargo. When I placed the items on my new carpets It left dark gray smears is hat had to be removed with a carpet cleaner.Lorna A.
Just give a good return point.michael M.
Great friendly service.Eric M.
I was picking up the trailer by myself and had no help hooking it up. I have rented from U-Haul numerous times and never had to hook up a trailer by myself. Other than that the trailer worked well and was in good shape.Michael T.
It was easy peasy and Al was very nice and professional. Thank youToni G.
Minimize the wait.Joel U.
Don't change anything... the experience was perfect.James L.
Have no complaints about service I received.Frank W.
This location was great. I had reserved it from another location, they did not have it and sent me to Burnet Tire. Should have shown in the reservation that my pick up location was changed.Don L.
Efficient and helpful.Will W.
My Visa was hit with an extra mileage charge. 70 miles is nothing in Texas. I was charged for 49.2 miles over, and I only drove to the next county.Larry N.