Again Uhaul changed the original drop off location because it suited them and not me. Was not aware of the change until I tried to return through the app. Location was dark and unattended when I arrived after hours. Not much room to leave a 20 foot truck. Site did not come up on the app so had to call customer service. Key box was hidden behind a car on a fence so was not visible.
Douglas Hughes
Elite Fine Cars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, ON L7L4X1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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The attendant was not on the location. I had to go to another location and with the help of a supervisor I was able to get the keys about 2 hours later. I have rented U-Haul numerous times in the past and this was the first time something like that happen otherwise the experience was fine.
Andre DoreTried contactless check in & had issues with lock. Front door of location locked & no one to assist. Eventually car arrived with two occupants, obviously from location, who did nothing to assist & indicated it was not a U-Haul office. U-haul Serviceman who eventually arrived after we drove to main uhaul depot for assistance, indicated location had not provided a contact he could train.
Ralph SiegelTruck had cigarette butt in the ashtray and was muddy.
Fernando TelesPut the truck key in the actual lock box, not the key to the office where the customer has to find the truck key inside the office. It’s confusing and takes up more time than it should.
Danny Osorio