Very scary location. Many loud barking dogs at site, unsure if they had access to get outside so I felt rushed when returning truck in fear that dogs would get out and attack me. No one was present at the location. Hand written note to call number was on door. I called, was informed to park truck anywhere just not to block gate as "many tow trucks go in and out". I parked in acceptable location. I then called UHAUL directly and asked if it was necessary to perform return of truck on App. They told me I could simply park vehicle and leave keys in drop box which I did. I took picture of exterior as suggested by UHAUL rep on phone. Never took photos of interior , particularly passenger side seat as I never entered passenger side door or used the seat during duration of rental. I had the vehicle only for a couple of hours. Was very upset to learn I had been charged over $400 for "damage" to passenger seat which I never saw because I never entered passenger door nor used the passenger seat.
DAVID P.
A Plus Auto Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Buffalo, NY 14220
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Have better help on the phone for mobile pick up, a clean truck! Better service! It took me an hour to unlock the key from the location! Worst experience ever!
Brittany L.I reserved the smallest uhaul, only used it for maybe 30-45 minutes, I was sent a receipt for $58 but I was charged $98. Stop misleading customers.
Kendell W.Location opened 1 hour late and closed 1 hour early. Dolly was missing- I had to drive 8 miles to get one. Battery died and I was charged a $35 “cleaning fee†because we left like 6 leaves in the back truck. Spent 1 hour on the phone and now I have to wait for “a call†from a supervisor within “72 hoursâ€. Absolutely preposterous.
Joseph H.Well although I filled in my information online we had to do it all over again for the Uhaul agents device.
Michael L.