Customer service is a bit lacking. Not professional.
Rebecca L
Storage Master
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bossier City, LA 71111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great people.
George SThe trailer was stuck when I got there, had to run back home and get a jack to get it on my truck to pull it out of its stuck position. The lady that worked there was very nice and helpful.
Jason BI would recommend not having trucks, trailers and vehicle transports rented from this location as the personnel on duty are not trained on anything but renting storage units and selling packing material. Recently I rented a 26’ truck and was suppose to rent a vehicle transport but when I had loaded my Camry on the transport I couldn’t open the driver’s door. Had the on-duty person been trained that the driver side fender well of the transport was removable, I would have rented it but since they had no clue I had to offload my Camry and just rent the 26’ truck. If U-Haul is going to allow renters to drop trucks, trailers and transports at storage facilities, then all personnel should be trained on the equipment.
PETER AThe woman who helped check the truck in for me was extremely friendly and polite. Very nice experience!
Matthew M