They refused to give us our 100$ cash deposut back, they kept my uhaul ticket open for over a month instead of closing it. Over a mo th later abd a complaint to corprate i finally got my deposit back, this location needs shut down theg do nothing but scams and screw people over
Edward Q
Motorsports Warehouse Distributors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boone, IA 50036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Fix your software.
Brad DBrian was not very friendly. Made me unhook the car hauler and seemed annoyed when asked how to remove the tire straps.did not say anything, just walked away, then charged me a 25 cleaning fee. I called and asked why and he said he checked me in with no charges. He said he would call me back, but never did. I called him back and he said he didn't know how the cleaning fee got there and he would call me the next day. I then did a live chat and was refunded immediately. It appears the person on live chat called and took care of. Brian called me back after the chat and said I was refunded.
Chris LThey were very helpful. Fast an easy pickup!
Douglas OFriendly customer service.
Michael P