Please review your drop-box contents at more regular intervals. Not sure who dropped the ball but it's unbelievable to me that a national company has trouble registering its own vehicles in a timely manner. That vehicle has been sitting in your parking lot since 3/25/21 evening and my receipt stated 3/27/21 as the return date. I have every intention of contacting this office's franchise owner and U-haul headquarters.Duane C.
Trailer Rental & Towing in Bluffton, SC at Village Self Storage
(Distribuidor de U-Haul del vecindario)
Bluffton, SC 29910
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 4/14/2021 - 7/1/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Bluffton, SC 29910
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Uhaul.com app is worthless. I was unable to complete the process using the website. The app failed to function properly when the truck was returned. When the truck was ordered, i elected to reject the additional insurance, but was charged for it. Definitely needs some IT help to correct the issues. Office stated that many others have experienced the same problem.Thomas K.
Trina called me ahead of time to let me know hours. Very helpful and accomodating.THOMAS B.
Easy check in no issues friendly staffWalter P.
Trinia is the best!JOHN B.
All of our experience with this truck rental was excellent.WILLIAM C.
Reserved a van Monday for A few hours on Tuesday morning at The U-Haul closest to my home needed the van to Locally move 4 Porch chairs and a sm.Table. Tuesday morning As I was leaving to pickup the reserved van and my helper I received a call from U-Haul informing me vans were not available but a small 10ft truck was. I was also told the trucks location was further from my home-Only after receiving an emailed contract at completion of the rental did I learn that the per mile price was higher for the offered 10ft truck and that U-Haul would not honor the reserved van mile price given on my reservation. U-Haul customer service did nothing to Honor the per mile price of the vehicle reserved as opposites to the replacement- Renters demand and read the contract prior to picking up vehicle- I was not given the contract when I reserved or picked up the vehicle- anticipate the possibility of a last minute change made by U-Haul that involves increased costs to you- a van was sitting in the lot when the replacement truck was picked up. U-Haul customer service was unwilling to adjust increased mile charge or the increased distance cost both increases were due to changes U-Haul made to my reservation.Nancy C.
Forgive me for ruining your name but I have to say that Ms.Trinnie and Ms.jessica(phone rep) did a superb job in accommodating,when we almost didn't get a truck. Very professional and friendly. Great customer service!âœŒðŸ½Leiani P.
The owner of this location was very helpful and informative. He took the time to answer every question I had and was very polite to everyone who was there when I was . AÃ·Ã·Ã· rental facilityDavid F.
Outstanding experience! Thank you!don B.
Nothing everything was fineMartin W.
They was right on timeMartin W.
We have used this location 4 times a GREAT tram of employees best customer serviceJacki B.
Always check the vehicles between uses. Our van had dog hair all over the passenger seat when we got into it. We had to get to a store quickly to pick up a dining room table so we brushed off the pet hair and went on our way. After we dropped it off we got a call a day later asking if we had a dog in the vehicle making it evident they do not check the vehicles between every single use.Julie B.
Everyone was friendly and helpful.Jim C.
The reservation was made on-line and it indicated it was a 24/7 site, we arrived on Thursday evening at 8:30 pm only to find out we were unable to complete the pick-up. Someone actually called me at about 5:30 on Thursday to confirm we were picking up at 8:30 PM not AM. I have no idea why they did not inform me during the phone call that 24/7 pick up was not available. We had to return on Friday morning to pick up the van. If 24/7 pick up is not available at every site it should be identified on the web site when the reservation is entered.KURT H.
This was a frustrating experience. The process of booking was good. A couple days before my pickup date, I tried calling to see if I could pick up before 9am. It wasn't a big deal if I couldn't. I called a couple of time. No one answered. I left a voicemail. No one called back. On Thursday ( 1 day before my pickup date) I kept trying to call to ask the same question. I called 22 times! I left 3 messages. I never got a phone call back. Finally at 4:30pm on Thursday I got someone on the phone. Only for him to tell me that I didn't have a reservation. I had a quote number. I had an email saying I needed to confirm my reservation, but he couldn't find it. He helped me and got me set up with what I needed. But it was hard to get to that point. It was a Very frustrating experience.Stuart D.
Nothing my experience was excellentDawn C.
Continue your great service ! Friendly and efficient...Colin C.
Thank you. Excellent experience. Professional staff. Would definitely recommend to a friend! Sincerely, MitchMitchell T.
The only thing was that a 'warning light' for the motor was on from the time I picked up the van. Someone should check this out! Other than that, a smooth no hassle operation from beginning to end. Very pleasant staff, excellent communication, prompt pick up and return. Definitely would use their services again.charles R.
I like the online check-in. I like that I don't have to wait for another customer (that's taking forever).Joseph M.
I received this vehicle with 1/2 tank of fuel and drove it only 42 miles. I put $12 of gas in the tank before returning it to the rental center. I was taken back to find that I was charged $53 to fill the tank .Eric T.
Bit disappointed that the insurance was $14 and not the $10 as provided in the quote.David H.
After I return on a Sunday and a key drop I was charged an extra $54 calling the owner of this place he never return calls after five calls he should not have a U-Haul rental I reallyEDWARD R.