Equipment needs to be looked over better and not argue over a bad tire. The person over the area was the problem not the store.
Thomas H
Truecare Pharmacy
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Big Rock, TN 37023
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Customer Reviews
- 4.0 Average Customer Rating
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Just make sure people get ther3 deposit back
mark gOriginal drop off was a Market in Paris, TN. But they told me they couldn't extend a day and had nothing to do with haul other than a drop off. Very unprofessional and not at all helpful. True care pharmacy however went out of their way, even trying to call the market to work it out but got the same response. They inspected my rental turn in and processed it immediately. Would recommend them to anyone.
Sylvia PProblems stemmed from the on-line reservation system. The location wasn't aware of a reservation when i arrived. Then had to re-enter all the information from scratch. The employees seemed a bit awkward at the system themselves. Being primarily a pharmacy and uhaul being a side hustle for them that's to be expected. They were polite and friendly however. When it came time to connect to the trailer we had to "go look and see which one had all the lights working". Indeed it did take two tries to find one that had working lights. Why aren't these checked upon return from the previous renter and marked for repair if not ? There was no one else there thankfully but what should have been 10 minutes in and out ended up being 30.
David SDrop Off Location did a Thorough Inspection of the Truck which was Appreciated. Cause I Don’t Like “Surprise Charges” To Prevent this I Have Always took Pictures of the RENTED vehicle Before and After to prevent this.!! Why Doesn’t U-Haul have a Military Discount Program .?? But, Thank You.!
Charles A