Very efficient at check in but provided no assistance unhooking trailer. That is reason for four stars rather than five. Also on my last rental about a week earlier which was returned to a different location during normal business hours on a Wednesday was closed on Wednesdays even though your system showed it would be open. This was about 3 miles from this location. It seems your locations near Berryville are understaffed to help people unhook.Gary O.
Trailer Rental & Towing in Berryville, AR at Station One
(Distribuidor de U-Haul del vecindario)
Berryville, AR 72616
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: 12 p. m. - 4 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Berryville, AR 72616
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
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There was trash in the trailer when we got it. The pick up station didn't clean up after the last rental.RODNEY R.
Great service by friendly folks.sam G.
Keep online inventory of things like dollies and blankets up-to-date. Online it showed that there were furniture dollies and at least two dozen blankets. In actuality, there were no furniture dollies and only 15 blankets.EDWARD G.
Got charged for 2 days rental but only used it 1 day. The agent failed to explain how to return the truck after hours. Also the truck had alot of miles and didn't run as well as it should. It sure wouldn't make a cross-country trip without breaking down. It's a good thing we only used it in town. It was clean, though.Erin D.
There is another location closer to downtown Berryville (109 Miller St, Berryville, AR 72616) that is only about 3 blocks from where I was moving to. The location I picked up the truck at (1927 Hwy 62 W, Berryville, AR 72616) was 3.9 miles away. Why was I required to pick up at a location nearly 4 miles away instead of 3 blocks away??Bruce P.
Reevaluate your business plan & price points. I'd pretty literally rather have hooked a trailer up to MYSELF & tried to pull it 3 hours north than have spent over $500 on a one-way trip in a 10-foot truck without a ramp or a dolly (the option to include a dolly didn't show on the app, though the guy in Jacksonville said he had them.) I hate your business will & will condemn it until my death, never recommending it to another soul. A pox upon thee, a plague on both your houses.Wesley M.
Lady at the store was able to help to solve the problems when it created at the pick up location and able settle the damage reimbursement trigger wayDharmesh G.
It took hours to solve our trailer problems putting us hours behind schedule and nobody offered an extra day for the glaring inconvenience.James S.
it was clean but right tail light out.Orenea O.
The location did not have good knowledge of the rental procedure and I was double charged. It took almost an hour to rent the trailer.ANTHONY M.
Have more than one person working at a location. Especially when they are also the only person working at a convenience store. Over an hour check in time.JD G.
The young lady that took the return (Mikki? . . . or Nikki?) did a fantastic job and was extremely friendly and helpful. I needed to drop off the dolly three days before the truck because I could not maneuver them together at the address where I would unload. She made the process quick and simple. I have two more moves to make and would gladly drop off here again.Mark A.
There was some sort of brownish liquid all over the passenger seat when I picked it up that wasn't cleaned. Floorboards were dirt y. Back of truck we had to use a lead blower on with all the dirt inside. Heavy dirt. Truck had a hair under half tank fuel. I brought it back barely under full tank. Was charged for going over allowed mileage by 21 miles. Almost 9 dollars for that but it had half a tank more fuel than when I picked it up. Pretty unfair if you ask me since half a tank of fuel cost well over 9 dollars. The rental was from pick up to drop off point. Rental doesn't take into effect you are not moving from the pick up spot for to the drop off point. I lived 10 miles out in the country south of the rental pick up and 1 mile East of the drop off point. Allowed mileage should have Bern adjusted for this as well as the extra half a tank of fuel they got. Not fair to the customer otherwise.Edward M.
This place needs some extensive trainingCharles C.
The service at this location was horrifing... They didn't inspect the truck before we rented it and it was full of their insulation from their store, told us to bring it all the way back with our belongings. Which we've now had an allergic reaction to the insulation this it's all over my stuff. Then they charged my card over $300.00 for the rental. The owner of the store was rude and put his finger in my face and yelled at us in front of other customers when we confronted the situation. Never go there again.Dominiqua C.
No room to park either truck or trailer.Randy C.
Fast and quickly done. This worked very well for me.mark W.
Manager did not switch over auto transport order from previous customer to my order, which in turn left us stranded and unable to be located to fix our blowout on the auto transport, leaving us waiting over 1.5 hours for a repairman, which then turned what was supposed to be a 6 hour round trip, into a 12 hour round trip. To pay Station One over $500 in one day just to turn around and be stranded for a significant amount of time 3.5 hours from home on a high temperature day is unacceptable and does not fall under the standard of u-haul and any third party they've chosen to associate themselves and partner with. To be compensated, even partially, would be the LEAST that could be done.Caitlin L.
The rentals have to be done from the owners cell phone. His computer dosent work and apparently he is the only one that can rent trailers. Both time I have rented a trailer the Lady's that work there have to call him and you have to wait 20 min or longer for him to show up at the Gas Station to rent a trailer.shane J.
I had appointment to pick up vehicle between 7:45- 8:00am. I arrived at 7:55 for pickup. Had to stand around and wait almost 30 minutes for the store clerk to call the owner at home to come and sign truck out to me while I had a crew waiting on me at the job site 5 minutes away. Same problem when I returned the truck- Poor management!Tom M.
The computer they used for the rentals didn't work. It took the owner and myself using our Cell Phones to complete the rental agreement. Making sure the agents computers are working would be a plus. The owner of the place was friendly and apologetic.Shane J.
Truck was dirty and smelled like cigarettes. The cargo area was filled with degree and trash. Uhaul nickeled and dimed me to death. The $19.95 tagline is a lie. I live in a rural area and ended up driving 99 miles roundtrip to haul one large item. Had the truck 4 hours. It cost $139 plus $20 in gas.Troy J.
Excellent service from Steph at rental location. THANKS SO MUCHCarole S.
Check in was impersonal and took forever. Manager was using a smart phone to do business instead of a computer while waiting on convenience store customers. I had requested furniture pads but this location had none. I had to use my own clothing to pack our furniture and belongings.Mary Ann K.