The staff is very rude. An older gentlemen approached the manager at 8:55 and asked â€œDo you open at 9?â€ The manager replied â€œMaybe. I'm guessing this is your truck and you're not going to get it until I'm done cleaning. So it'll be ready when it's ready.â€ I felt very bad for the older man. Complete disrespect. The entire staff is unmotivated to be there - and to be honest, if you're paying well, you can do better. We need these trucks so they will keep being rented, but the customer service at this location is extremely poor and looks bad on Uhaul.Justin B.
Trailer Rental & Towing in Beckley, WV at U-Haul Moving & Storage of Beckley
Beckley, WV 25801
(Intersection of Rt16 & RT19)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- Almacenamiento para vinos
Alquileres locales para mudanzas de ida o en la ciudad en Beckley, WV 25801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
everything was good except one of the turning lights was out....but overall a good experienceBrian Paul G.
We rented a Vanâ€¦it was so dirty we had to wipe down stirring wheel and all areas we had to touch. Locks, handles etc. Plus it smelled bad. Being a former uHaul employee I was very unhappy with the condition of the van. Don't think it had been cleaned inside in a long time.Mary H.
Professional, Answered questions, Clean facility, Explained truck functionsJAMES ROY S.
Monitor bakes on vehicle,MILDRED ANN C.
Attitude of gentleman behind the counter(not the one who took care of me) basically sucked. He acted like we were bothering him and it showed. Poor attitude. Super glad he did not wait on me. There would have been words.....TERRI L A.
Just found $1500.00 was a bit high.CHELSEA D.
This is the place to get your moving truck or trailer. The staff was friendly and helpful. They made the drop off process really easy. Although don't expect to find an available storage unit.Thomas F.
The cargo trailer I rented, was useless. The door jammed open the first time I opened the door. I was unable to get any use out of it. After trying for 3 days straight, to contact the place I got it from, being left on hold for hours each time, I returned it to the closest u-haul location. It was only in my possession for a week. So now, for reasons out of my control, I am expected to pay around $450 for an $18 trailer that was not in good enough condition to be rented. All of which, could have been avoided, if that trailer would have been inspected after it was last rented.ERIN V.
Checking in via the app made it very fast.David L.
Reservation was confirmed ahead of time. There was no truck available when I arrived and no help getting a new truck. Will not be using uhaul again after this experience.JOSH M.
Wonderful customer service and so very neat an cleanCarl H.
The truck was clean and tidy. Although you have to pay extra for any and all equipment such as a dolly which should be provided considering what u have to pay for the rental. I payed 60+ $ for 24hrs and only drove the truck about 9 miles to and from. I also rented a storage with them for 120$ monthly. Which I figured I would get a discount since it did say. 1 month free storage with rental but that was never even mentioned. The employee wasn't very informative with any information. I didnt feel welcome and that they didn't really want to be there.AMANDA H.
Rep in store walks back into building without acknowledging my greeting. Literally didn't say a word for a minute after I told him I was returning the trailer. Poor. Then first he does is complain about having another trailer that I dropped off. He got a little better but just could do so much better.Matthew B.
Everything was great. Ordered a dolly, didn't receive it but its okay. Just would like refunded on it. Thank you!ROBERT A.
Nothing both ends awesome.. You as a company should give military first responders and federal employees a discountDawn E.
Always great to work with.LINDA L.
The roof wasn't tightly sealed and it rained heavily in nyc and quite a bit of our clothing and furniture was soaking wet.MIKAILAJO H.
Give me my money back that was over chargedPERRY S.
Front headlight was burned out. Not informed to return truck at 7am on SundayMELISSA G.
Very easy return. Plenty of signs up telling you where to go and what to do. Impressive!Bradley V.
People Had no clue where there equipment was. Walked me by the trailer I was renting twice. Then said I can't find your trailer. I asked the lady if that was my trailer sitting right there in front the store that we had walked right by. They made sure I did the walk around to make sure there was no damage. Well when I open the trail it was still dirty inside. Had been used to haul trash and it leaked all inside.. no one had a mask on in this store.MATTHEW N.
Everything. The app does not work and this is the third time you cannot use it to pick up a truck and during COVID that's a real pain in the ass for those trying to be safe. The truck had multiple issues and didn't have any kind of a wipe down which is obvious. Basically if I catch the damn virus within a week I'm sure I know where it came from.....,BRANDON SETH B.