Due to a family emergency of the owner I was required to pick up the afternoon before the date specified. I asked if the additional hours would be added to charges was told no it would start at 9 the next morning as per reservation. When getting contract time started at 4 the day of pick up instead of returning by Sunday we had to return Saturday by 4 pm. We managed to get it there by 4:30 filled up with gas. Was charged additional 14.67. This was very rushed. Wasn't easy at all. So to do better just keep your word when uhaul is responsible for the time change. We were given an option to drive to Port Arthur which was 30 miles farther to pick up a different truck. Also a timely waste.Vicki O.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Beaumont, TX 77707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
nothing needs to be done, it's all goodWayne B.
Personal did not have a clue on how to prepare the rental agreement forms...waited over a hour and a half on her to fill out rental agreement...KEITH D.