I was charged an extra mileage charge that I was not expecting. I moved to a small town and didn't think there was a drop off location there. So, I had to drive to a neighboring town to drop off the vehicle. I tried to adjust my reservation, but was told that I'd incur a change of drop off charge, so there didn't seem to be any good options. The excess fees were disappointing.
Bill P
Mead Rental Center Beatrice
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beatrice, NE 68310
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Customer Reviews
- 4.5 Average Customer Rating
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They were really friendly and even helped me find items I needed when I dropped off the truck.
angela hthis location did not have any of their equipment ready to rent. All of their equipment was snowed in. It had been three days since it snowed, an employee had to use his personal truck in order to pull the equipment out of the area that it was in only after they dug it out. The business parking lot was nicely plowed and maintained the parking lot in which they kept the U-Haul equipment had not been touched. From the time I walked in to the time I left was 45 minutes which made me late to my commitment that I had that evening
ANDREW HThe pick up location was changed on me (changed from Beatrice to Lincoln) so I had to correct that.
Krystal BSoftware at checkout didn’t adjust the return time to the pickup-up time, resulting in extra day charge. Took associate (non-technical?) 15 minutes to figure out how to remove the extra day (before payment).
Steven f