Are you kidding? This was an office with two ladies (very nice). No sign to know that it has anything to do with U-haul. Had to ask someone from another office who was taking trash out where to go. There wasn't a phone number for the place on the email receipt, Nobody to help get the trailer off, since my husband was there we were able to do it. Parking area to leave trailer was on a slope-NO blocks available to put under the wheels. It Was Ridiculous. And before leaving to return the trailer I called 800 uhaul number to see if I could take it to another place after looking at googlemaps and seeing a house/building as the place to leave it but was on hold for 10 minutes before hanging up. Will certainly try other companies before Uhaul next time.John L.
Trailer Rental & Towing in Baton Rouge, LA at Tender Kare Transportation
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Baton Rouge, LA 70809
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.0 Average Customer Rating
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Very helpful staff even stayed late to assist me parking out back. Very polite and helpful. I will use them for all Baton Rouge moves from now on.FREDERICK B.
Personal on the phone don't know anything to where to find fast the customer's info and data and ask the same question over and over, Very impolite. Train them properly.JOEL A.
1. The vehicle need new wipers, which I purchased 2. The vehicle had not been wiped down inside for Covid 3. Changed pick up locations 3 times, let's get it right the first time.Joel M.
When I went to get the truck no one was there. Finally after waiting in the cold for an hour and a half someone showed up. Then she checked me in and couldn't find the key for the lockbox to give me the key for the truck. It was a nightmare. She called her husband because she thought she left the key in her purse. Well when her husband got there the key wasn't in her purse. She continued to look for the key which took another 30 to 40 minutes. She continued to look for the key which she found in a jacket pocket in her car. It was a devastating experience. Then I get charged 234.00 for a one day trip. I think I should get some sort of credit being that this happened to me. My husband passed away with cancer and that's why I am having to move. I have no money and had to borrow this money to get this truck.VICTORIA R.
No one available at time of pickup. Excessive tong weight tongue jack not available potential safety issue for clients like myself hooking trailer without assistance. On return no one physically able to disconnect and remove trailer. I had to lift and remove myself fortunately I'm a fit Senior.Gene G.
Amazing customer service rep was outstanding and very helpful. Vehicle was very clean Definitely will visit this location againLisa F.
They were very nice. Jenn answered all my questions and was very kind.Kajanna M.
The location was basically a drop off location with a key box to leave the keys. It was not easy to find because there was no clear sign indicating it was a Uhaul place. But at least we didn't have to see or speak to anyone. Still will never use Uhaul services again.jackie R.
Get me a Dollie with two working lights, and sales rep person to install my rental DollieXimis S.
They tried to help, but this was not my chosen pickup location. And come to find out they do not provide moving blankets or appliance dolly as requested. 3 hours later I had no blankets and was driving to pick up my dolly from another location Was also charged $85 for insurance that I refused!!!!!! Even signed as refusedRick R.