The steering wheel sticks and had a rattling noise in it. Needs repair.
Stephanie Pettitt
Kadash Network
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70814
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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No staff present on two drop off attempts. Not responsive.
Hayden HammonsThe mobile pick up process was a nightmare. It is too long and complicated and the wait time between prompts was ridiculous. Another family was at the pick up site having the same terrible experience. We called customer service and were on hold for more than 20 minutes and finally had to hang up.
Jessica KempThis experience was horrible. To begin, on Friday evening they changed my drop off location. I arrived on Sunday and their parking lot was too small to park the truck and the store was closed so no one was there to assist. That location was horrible and we had to run from people begging us for money. I called and was told my drop off had been changed that morning however I was never notified. I had to drive another 15 minutes to that location and their lot was locked. We had to leave the truck parked outside the lot in front of the building. I requested a discount for my troubles and was told I would not be charged for excess mileage. Really, I drove all over town due to Uhaul errors. I will never use Uhaul again. This entire process was unacceptable.
Charlotte WilsonThe manager of this facility is nice, knowledgeable, and helpful. However, when I arrived fifteen minutes before my reservation, there was no one around (the manager turned up a few minutes later). This gave rise to anxiety. However, and again, the manager is a super person who is very courteous and competent.
Kevin Cope