Be careful about renting from this location with the drive share app (or whatever it is called). We returned a truck at 2:30 am that was due back at 9:00 am. We followed all of the instructions. The very first screen says to drop the lock in the mailbox, which we did. We then took all required photos, and then were once again instructed to drop the lock in the box. We had already done that, and there were no instructions for the key, so we dropped the key in the exact same box. We received a call on Tuesday saying that they couldn't find the lock or key. It was past closing time, and I forget to call back, and we received the same call on Thursday. I explained that we had followed all of the instructions. Pam told me that we would be responsible for purchasing a new lock and keys. If their system is set up so poorly that the mailbox is accessible to another party, that certainly isn't my fault. DO NOT return to this location.
DIANA B.
M&P Diversified Management
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bartlesville, OK 74006
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- 4.0 Average Customer Rating
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Everything Was Great!! Thanks!!
DAN C.Not anything
jerry B.Very nice people. Friendly
VenusRose S.Excellent experience!! The best moving experience by far made everything a lot easier and more pleasant than anytime before.
Karla J.