The truck I reserved was not available. I had to rent a larger truck and go to another location to pick it up. I was scheduled to pick up my truck at 9am. She told me that the truck I reserved wasn't due in until 10am. It was 10:20 by the time I was driving a mile by larger truck than the one I wanted. My prior rental back in August was such a horrible experience, because the truck did not have the power it needed and we couldn't take the highway because we couldn't get up to highway speeds. A five hour move in a truck that shook and rattled and was a miserable experience. Never again will I use UHaul....
Lori Prough
Bright Works Cleaning Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bartlesville, OK 74003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Unattended during business hours. And your return app sucks. Won’t every do it this way again.
Kelly LeeThe dolly was in terrible shape, literally falling apart, wasnt sure it would make the journey. It should be taken out of service.
Tommy HoughtelingMain headquarters did not call me the day before as they promised. They also did not notify this site of the size truck I needed so I had to get a different size truck. This site did not charge me more for the larger size truck.
Richard PruiksmaAlways pleasant to work with.
Doug Ellis