clean the truck before renting it outKurtis P.
Trailer Rental & Towing in Barrie, ON at Express Rental And Supplies
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Barrie, ON L4N2C6
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Clean your equipment. Go with customer and make sure everything works.Keith B.
Wipe the truck down in the cabLaurie A.
I didn't meet with personnel but this had more than enough space, a section of the parking was for another company so putting markings for what uhaul parking is would be helpful.MARLISE M.
The steering wheel was very loose. The brakes had a major pulsation and well as the tires when on the highway. The fuel gauge was wrong when I entered the truck. That is why I returned it with a half tank of fuel. The inside of the truck was filthy and should be cleaned. Especially during a pandemic. I will continue to use Uhaul but my overall experience driving this truck was not great compared to the many other trucks I have rented from you.Jeremy L.
I've tried to contact them. They added a fuel surcharge to my bill. I took the time and filled the tank to the agreed level. They still added extra fuel. With the mileage I drove, the fuel I added the two parameters give me what I took as an appropriate gas mileage for the vehicle. I drive a similar vehicle, I know where the gas mileage should be. I'm not happy. I've used them before, this will be the last time.ROY P.
A professional run operation,efficient and easy to use.FRANCIS P V.
I picked up a ramp trailer on Sat, the appt was for 10am...the person was not at the store, said he was 10mins away, 20 mins later he arrived. Some excuse that he will filling up a truck. The trailer was at another location, when I got there the electrical connection was different. Why did he not mention there was a possibly they could be different. I had to go back to the other location. The trailer also had garbage in it from a previous rental.TIMOTHYCURTIS H.
The gentleman I dealt with was very kind and hooked up the trailer as I couldn't lift itJENNIL YNMARIE R.
Ordered a 20" truck and was unavailable however the 15 was ok. This location was clean but didn't feel confident is was clean to COVID standards.Jeffrey L.
The workers were polite and helpful. My issues were with location. The uhaul office is different than the listed location (listed location was also the uhaul pickup location), and no one mentioned that during our initial phone conversation, so it was quite a bit of running back and forth between locations. Example: Arrive at pickup location, drive to office to complete rental, drive back to pickup location to hookup (without help), drive back to office to complete photos/rental. My biggest reason for not returning to this location: The uhaul trailers were parked on a hill, which I couldn't initially see. I backed as close as I could without help and picked up the trailer to latch on. The trailer bowled me over and rolled into my truck and dented my truck. I then had to attempt to dislodge the trailer from my vehicle without help. This location has a very big parking lot with plenty of flat land. I'd suggest having people park the trailers on that flat land, and not on an incline.CHANTAL B.
Great overall experienceChris F.
Returned in less than 24 hours but charged for 2 days. There was dirt and rocks in trailer along with a bunch of junk straps No one on site to go over rental or signs directing you where to go.Bruce W.
Offer clear instructions for where to meet the agent to complete the paperwork - incorrect pick-up address was provided. If a dolly is ordered but not available on the day of the contract the customer ought to be informed in time to make alternate arrangements. I had to do without. I'm guessing the truck's cabin area had not been sanitized prior to us picking it up - the agent fished the truck keys out of the drop box outside the store and handed them to me. That is unacceptable in these COVID-19 times.Marlene M.
The truck was dirty and the bag that was supposed to contain pads for purchase had garbage in it. Had to go to a separate location to sign paperwork prior to picking truck up but was unaware until I arrived and could find anyone.ROBERTF S.
Charged $40 for fuel when I had already put fuel in. Scam.Matthew L.
Tyvm for giving us a truck at such a late notice Much appreciated Way to go U HaulMICHAEL B.
Always very friendly.Tracey L.
Trailer should have a main spring to stop noise and bounce but other than that everything is good...the staff help us to connect the Trailer to our car...keep up the good workJAMES J H.
The 5x9' trailer i picked up from the Anne St location was in a parking lot and situated on a dirt slope. When I lifted the arm of the trailer it immediately rolled forward and damaged two spots on the tailgate and bumper of my new truck. The weight of the trailer and it's placement of a dirt slope made it impossible for me to move and I am 6'3 and 240 lbs. I am a paramedic and this situation could have resulted in a severe injury. These units need to be on level concrete or asphalt to prevent this from happening. The young man working in the office was either incompetent or not trained well. I will be forwarding my concerns to your head office and am currently waiting to hear from your claims department. I am more than upset with how unprofessional my experience has been and if my situation including an apology and an investigation does not result in a speedy resolution I will be seeking other means to address this issue.DANIELC H.
Found a new 4 pin wiring inside the trailer. Left it there, may belong to previous renter. Thank you,Carlos Eduardo R.
The only thing was there was some leftover paper plates and coffee cups. Otherwise I am a very satisfied customer. Thank you.ALENKA B.