Great service however the instructions came through on how to rig everything up when I was already on the road. Thankfully I knew what I was doing. Also the process with the app getting a link through a text message and then trying to install the app it never tied back to the account. So I couldn't ever really look up my booking inside the app.
CHAD DOWSHENKO
Express Rental And Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N2C6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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How are people expected to lift a 2000 lb trailer?!?! Upon pick up, I was the only customer there yet when I called for assistance, I was told I would have to wait 10 to 15 minutes. A kind passerby helped me out. Upon drop off, I provided 15 minutes notice that I was on my way and would need assistance. I called when I got there, and there was no answer, I sent a text message advising I needed assistance and that I was waiting in the parking lot. After several minutes of no response, I painstakingly lifted the 2000lb trailer myself to get it off my hitch. The trailers should have the ability to be raised and lowered when there is no assistance otherwise. Very disappointing!!
Joanne SegalOnly concern is that the check engine light was on in our vehicle. Also note that the check in location is a couple of blocks from the vehicle pickup location. Lots of parking, also on multiple bus routes. We were originally booked for pickup from the Dunlop St E location (Dunlop/Mulcaster), but it only appears to be possible to pick up at that location during store opening hours. It would be better if U-Haul didn't permit impossible bookings; we wasted a couple of hours sorting out the change.
Christopher StreetsTrailer was in good shape except the ratchet straps, they were in serious need of some lubrication (i.e. WD-40).
Frank FobertLast time I booked a truck I was reimbursed for bringing it back early, this time I brought it back early and they still charged my the full amount. Not impressed!
Alyssa Fumerton