With all the technology it should be simpler end to end. I was called 3 times to confirm my reservation after picking up my truck. When returning the location would not update so the app said someone would call and they never did. Just over all poor “ride share†technology for such a well established brand.
Tomorro M.
EZ Pack & Mail LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Austell, GA 30168
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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I was sent to three different locations that morning. They could not locate a truck for me. The customer service rep that was trying to help me find the truck over the phone was very rude and unprofessional. However the location where I actually got the truck from, the young lady was great and I would definitely rent it from her again.
NEIL M.Just let them know that your location is in the strip mall
Gabriel G.Wasn't my original location for pickup
Trosky L.The after hours pick up was a bit of an odd experience. I had previously sent copies of the front and back of my license. When I arrived to pick up the truck i did the pictures walk around and then they asked for my license pics again. Then the app said unable to berify my identity???? Had to wait for a call from a rep in the cold just so they could ask for the phone number of someone who could verify who I was. I gave them the number of a friend and all they asked was if they knew me and that they had their number incase there was an issue with not dropping the vehicle on time? 路â€â™‚ï¸
David C.