Extremely prompt and professional service from beginning to end. Emergent situation required fast action and I was in and out of your Auburn office with a motorcycle trailer in less then 20 minutes. Incredible job and great service. Scott GarlSCOTT G.
Trailer Rental & Towing in Auburn, WA at U-Haul Moving & Storage of South Auburn
Auburn, WA 98002
(Auburn Way S Past Les Schwab across from Les Gove Park Limited Parking)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Alquileres locales para mudanzas de ida o en la ciudad en Auburn, WA 98002
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great staffJENNIFER B.
Very knowledgeable staff & helpfull.SCOTT H.
Very impressed with location personnel were excellentERIC A.
Nice staff. Fast pick up and return.Ronald F.
Good jobJanice L.
My spouse. Fixed the lights, the door and the brake did not work. We told them and they blew us off. Uhaul has screwed me over too many times. I just spent the last of my money with you.DANIEL THOMAS G.
Easy, quick pick up and return process. Friendly staff. A wonderful experience on my complicated day.Jeffrey R.
Inform customers that they need to inspect the trucks including the gas amount before they drive away. They lied and said there was 3/4 tank of gas and there was just over 1/2 tank. They said they sent a text for me to inspect the vehicle and I should've done that however how did they send a text to my home number? Then they said I should've taken a picture. I don't have a cell phone to do that! I went 14 miles in the truck and put 2 gallons of gas in it AND brought my receipt to prove it and they still charged me a ridiculous amount for gas I DIDNT USE!!!! NEVER GOING TO THIS LOCATION AGAIN!!!!!!Angelica S.
Was able to pick up the truck on time. No issues.CAROL A.
I have a major concern with my truck rental. I had issues fueling it up from the moment i started on my road trip. the valve or shutoff valve is broken. The roadside assistance technician told me there was no fixing this in the field. Every time i had to fill up, i had to hold the gas pump at a level that would distribute 1/10 of a gallon at a time. Fillups took anywhere from 35-45 minutes EVERYTIME i filled up for 1600 miles. i spent over 4 hours filling up fuel. i talked with the manager in Auburn, wa and told them my concern and they told me that for my inconvenience, they would credit me 500$. i think this is UNACCEPTABLE. i then asked for his bosses phone number and he told me half of it and then pretended that we lost the call. (in the time i could call back to get the phone number, he had called his boss to tell him the situation and said his boss agrees. I am beyond upset with how this was handled while i was on the road, and then continued when i expressed my concerns.Gunnar A.
Great service..MICHAEL G.
Terrible experience. Walked in to a Uhaul location and was told I have to call their 1 800 number to rent a truck for one way. I was on hold for a long time. I asked for a 10 foot but realized it was too small when I saw it after filling out paperwork. So I had to call the 1 800 number again and put on hold again for very long time. Then I was told to go to another location for a 15 foot truck. When I got there, they said they did not have a 15 foot truck. So I ended up with a 10 foot after all. Wasted 3 hours of my time.Cheryl B.
Teach your employees how to approach customers with respect and not be so rude. I walked into the front desk and this lady with red hair who made me wait and didn't seem like she wanted to help at all and when she did attempt. She was rude the whole time, her attitude and tone where not nice at all and if she hates her job maybe she needs to look for another one.MIHAD Y.
Awful experience and truck didn't have keys inside and coat me time and money trying to resolve this.BRUCE C.
They were wonderful and accomadated me the entire time. Great company and even better localized office or branch, within that company.DANIEL S.
I don't know if I went to a bad Uhaul location or if the whole company is bad. Either way I'm never coming back. Uhaul charges a fee for every tiny thing. I brought the truck back with mud in the back. Of course I was charged a fee for that. The person helping me was willing to waive the fee if I cleaned it out myself but come on! If Uhaul is such a great company why don't they clean there own vehicles? Nothing was damaged or anything it was just dirty. Is Uhaul not cleaning the vehicles during the pandemic? The customer service sucks, staff is rude. Clearly you know that your customers need your services so you don't care how they're treated. Bye Uhaul.DAVID G.
We have rented from this location numerous times and this was the first time our truck was a mess. It had bird poop on the mirror, the front window was extremely dirty and hard to see out of in direct sunlight and the overall appearance of the truck was dented, scratched and all around in bad shape. It had over 160K miles on it and it looked like it.Theodore S.
Only one person on staff at 7am when everybody shows up.DANIEL L.
Check engine light on when I picked up and stayed on the whole time. Agent took the equipment I was using app to check out which required a bunch of rework for me - how can you system all this to happen?! Very poor experience.Eric J.
The customer service was good and I was in and out with no problems. Dropping off was easy and clean. Thanks again.Ross D.
Continue the terrific attitude, professionalism, and courtesy demonstrated by the two staff members. I'll use this location again. Thank you.Lewis F.
Thank youKYLE A.
Female Uhaul employee was positive, helpful and professional.Carl W.
Everything worked out like clockwork. No problems with the vehicle and the staff on site were very friendlyALLAN EDWARD B.