The guy that rented me the vehicle was difficult and rude. He was not an employee of the establishment but a Uhaul employee.
Margaret Durkin
Prospector Smoke & Vape
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, CA 95603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I made the mistake of not taking note of original miles on the truck. We traveled LESS than the allocated miles -- and your company charged us for 25 EXTRA miles -- a charge of $25. I will NEVER use UHAUL again and I will share this negative (but learning!) experience with everyone I can.
Karen MooreThis location needs to follow the instructions in the videos. And there can’t be just one person who knows all. I did everything with my phone, but afterward, it took over an hour to get the keys to the truck. Terrible experience.
Jason EnamaitThe people at this location doesn’t speak English well & took a long time. The 20’ truck had very poor breaks, meet to be checked! Was supposed to get an appliance Dolly in the 15’ truck, didn’t get one.
Katie HarrisonI was charged for an upgrade I did not ask for. When I called ,"Terry" told me she could not call her manager to report the issue because it was "close to 5pm." After the weekend I reached back out to Terry, left a message to see if there is an update and have not heard a response. Uhaul has confirmed my repayment request was approved but I am still waiting for the refund and its been over a week and a half that I was charged the wrong amount.
Dominic Supple