The truck was poorly maintenance!!!!! Anytime you press on the brakes they would squeak and take longer then usually to stop. The whole truck was shaking when your foot is on the brake at the light. I felt like any moment the truck was going to break down.No wonder why they don't want there truck leaving town. I called the store they Stated there was nothing they can do about it or not willing to give me a discounted price. The worse location to rent a Uhual from. Never rent a UHaul from them!!!! I will be calling Corporate Office!!Please never rent for them for your own safety!!!!!Shena H.
Trailer Rental & Towing in Arlington, TX at TX Lakeside Storage
(Distribuidor de U-Haul del vecindario)
Arlington, TX 76002
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Arlington, TX 76002
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Nice peopleMildred J.
I was charge a clean up fee of 25 dollars for no reason. I returned the rental cleaner that i received it.Marcus B.
Stop suggesting something to a customer and then lie about you didn't say it and get mad may say the gas mileages was accurate and a host of other things!!!!Kiesha J.
Better customer service approach.Solomon O.
I was concerned because I was charged for a different truck even though I reserved a truck ahead of time but it wasn't there yet. Then on top of that I was charged for 2 days even though I used the truck for approximately 6 hours. I reached out to the location I rented the truck from and I haven't received a call back. I was charged about 140 dollars for something that was suppose to be around 60 (if I were to get the truck I reserved)Johnny M.
Nothing. The couple of the location were very nice and informative.Paquita V.
People were real nice but their uhaul was not safe to drive! Mirrors kept moving!! Truck shook real bad. Truck is a accident waiting to happen!!!!tY M.
Ensure you have the truck size that is being rented for the customer, and if you don't and the only option is to upgrade, don't up charge the customer for the larger truck. It is not the customers fault the uhaul location did not have the truck that was promised to the customer.Ashlie G.
The unit that they rented me is in very bad condition the engine turned off twice when it was stopped at a red light the transmission did not advance correctly it was a very bad experience for meRoberto H.
The franchises owned UHAUL charged my card twice without permission or reason to do so. I had to file a dispute with my bank to prevent them from obtaining extra money from my bank that was unauthorized and I didn't owe the moneyDesiree H.
Couple that operate it were very friendly and courteousLARRY F.
Very easy and seamless. Will rent from here again!JOHN M.
Well I liked it because it was convenient to my homePriscilla J.
The truck was old and not qell maintained. The side mirror (on the right) was broken and you literalky NEED a passenger rider to ensure safety. It was not a smooth ride. I noticed some cloth material in what I think is an axle.Lashonda M.
Excellent transactionLinda S.
I do appreciate the manager he waited to help me after the office closed . Thank youAhmed A.
We read bad reviews and should have listened. Luckily due to bad review we covered our bases, they tried to charge us for gas even though we brought it back with the gas needed. My husband took photos of the gas before and after with a time stamp and a geo location. Shady thing to do. Go somewhere else.Jordan H.
Front desk Is very rude....she need to relax and take her time...please find a rep that can handle clients professionallyMichael M.
The gas mileage was not accurate and I was overcharged,they refused to reimburseValissa B.
Because of the Corona I was unable to enter the location or really speak to anyoneclarissa M.
The truck that i rented was not cleaned well. There was animal hair in the truck that caused me to have an allergic reaction. I have rented several trucks over the years but this experience make me never want to rent another one. I have to buy medication and drive all the way home uncomfortable because of someone's negligence. I called the customer service phone number to only be told that yhere is nothing that could be done. I am beyond disappointed in the company as a whole. I was even told that supervisor would call me and no one did.Denise B.
Vehicle was not on site at the pick up time. It arrived 1 hour late. Gas tank not filled. There seemed to be some issues with the transmission, though we were able to drive it and complete our moving plan for the day. Worried the whole time that we would break down. On return of the truck we asked if we needed to refill gas tank to where it was on pick up and we were told not to worry about it. We did not receive any paper work at drop off time. No one checked the truck upon its return. We reserved this truck at $19.95 per day plus .99$ per mile. We barely put 30 miles on the truck and ended up with over $100.00 charged to our credit card. So, we were over charged for a truck that was late and was not running properly.Kathy D.
Key was not readily availableâ€¦ The equipment I ordered was not really availableâ€¦ I had to go to another location to rent materials and was charged for thise plus the mileage. And the customer service was awful.Ericka W.
I was very happy with my U-Hual renting experience with Tammy from Texas Lakeside Storage. Tammy answered the phone after business hours, and she helped me calculate the two different rate options so that I can choose the best one for me. The truck was well marked with prior damages, it was clean, everything functioned properly, and it ran well. Even though I had 24 hours, I brought the truck back the same day. Tammy was there again after business hours and let me in to help finalize my bill. She really made the process go smoothly. I would recommend this location for U-Haul renting.Heath B.