We are currently in a state of emergency for fuel and the guy charged me $4.25/gallon for the half tank of gas. No where on my contract does it say I will be charged $4.25. I still have the contract. He told me" Either you can pay it or return the truck at another store."DEMETRIUS P.
Trailer Rental & Towing in Apex, NC at Center Street Grocery
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Apex, NC 27502
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The owner Kamal is the nicest and most helpful. Keep it the same.Fred J.
I was given a truck that had insufficient air pressure in the tires especially the front left. They told me it was because of a spare tire in the back- which come to find out (I don't know much about cars) was a complete lie. Spare tires have nothing to do with air pressure lights. I didn't think much of it at the start thinking they would have inspected the truck before renting it out. Come to find out the lower pressure light had been on for days and they didn't bother to tell me. Later in the day, I found a screw in the tire and the truck began to wobble while driving. I called and they told me to call an 1800 number and no telling how long that would be. I returned the truck immediately. I had reserved the truck for 4 days- come to find out they didn't have any other trucks to rent so I was out of luck. When I started asking more questions the guy at the counter remarked with a sexist-based comment. Overall a poor experience.Carrie M.
This is the best Uhaul location in the system. The guy who manages it is a fantastic person.Vincent D.
Excellent service. He trusted me to use the trailer overnight. I actually finished my office move in three hours and returned the trailer the same day. Thank you!Debra F.
Very good customer service. Would definitely do business here again bCamille R.
I was over charged I dropped off he truck at 9pm like the contract stated and they checked it in the next morning and charged me a 2nd day.Troy C.
I have used this location a few times since it is near me. Mostly vans moving kids to/from dorms. I have used after hours and pick up at the counter. Never a problem.ANDREW B.
The truck cup holders were sticky, the weather stripping around the drivers door kept falling off, the location is not very attractive, the parking lot does not feel safe, the dolly was just tossed in the back and allow to roll around while driving, the truck had over 170,000 miles on it. It literally looked like no-one cared about it.Couldren B.
They really work hard to ensure your able to extend your rental and to provide the simple reassurance that your going to be taken care of.George B.
Fast and efficient process. Nice experience... again!Paul H.
Always friendly and the process is very straightforward! Thanks for another great rental!Kevin P.
The truck was dirty. There was a tire malfunction notice. There was an oil change needed notice. They lied about the level of fuel in the truck after I returned it and charged me, even after I emailed proof.Daniel R.
again, the app was unusable. The entire site was apparently down and I could not complete the drop off via the app / site. The gentleman at the drop off location was very kind and helpful, thankfully.jarrad G.
Good service and easy to deal withBradly T.
Parking is a little tricky. But truck and trailer inventory is great and readily available.gary S.
Best Uhaul store in the whole triangle. They have helped us for years.adam T.
Only major issue is that the lot was full with so many UHAUL truck and trailers that it was extremely difficult to park the returned trailer.allen F.
Easy pickup and drop off. Helpful and friendly staff.Bradford S.
The check in process for Truck Share 24/7 needs to be radically improved, it took me 25 minutes to check in when I could have went inside and been good to go in 5. Staff at Center Street Grocery were awesome as always.TED P.
The U-Haul person was not present when I returned the rental, so was told to leave the keys and I would get a call about the final bill. I got the final invoice by email and it included gas charges at $7.19/gallon which were not correct since I had purchased 2 1/4 gallons of fuel for the rental which I drove 18 miles. The agent said that in his opinion the gage was 1/8 of a tank lower than when I left which I don't agree with. The gas gage is very course so determining 3/4 versus 7/8 of a full tank is very subjective. When I called back he basically said "tough luck" if you did not agree with his assessment and refused to acknowledge that I purchased fuel even if I showed him the receipt.Richard C.
Rental agent was efficient and friendly.Kevin J.
Process was smooth, everything was greatLuis S.
I reserved my trailer for 7am at another location only to find out that I had to drive an additional 30 minutes to this apex location....ultimately missed my pickup time slot for my ATV which costed me hundreds more. Very crappy management in terms of reserving and paying.Abdulshafi S.