No sign by the road. It was a run down house. No body was there to check us in. I called uhaul to make sure I was at the right drop off spot.Jarrod R.
R&G Used Cars
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Anderson, SC 29625
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My 1st reservation was on W. Whitener St. I got there, and they weren't open. U-Haul then sent me way out to Dobbins Bridge Rd. I went , and they weren't open either - no one there. I went home. I was then sent back out to Dobbins Bridge Rd. I got my truck on this third try, but I shouldn't have had to go three times. Not a good experience. Very disorganized.CHAD W.
There was no sign on the road stating that this was a uhaul place. The sign was on a side road (not the road of the address). I ended up driving past it and having to turn around further down the road (incurring extra miles, which of course I was charged for). It looked abandoned and was trashy. There was no one at the place to talk to, nor did anyone answer the phone when I tried to call to find where they were. The drop box was practically hidden behind a building and I was very uncomfortable leaving the truck and the key there.Christopher J.
It would have been OK if when reserving the unit, that u haul would advise client of rental process before arrival(and not 15 minutes before either...found process easy to accomplish ONCE I UNDERSTOOD...stephen R.
Hello all, I didn't accept this payment. First of all the initial mileage was 71184 miles not 71103 miles, second I didn't accept to pay for cleaning, I just used the truck to road 21 miles it was less than 2 hours. So is not fair I pay for something I didn't agree upon or even use. Please recheck the accountability and fix the amount you removed form my credit card. What I accept to is: -> 19.95 USD rental -> 16.59 USD mileages -> 2 USD proportional gas -> 1 USD environment -> 2.77 USD Rental tax Total 42,31 USD - 35.50 USD previous accepted, so I owe you 6.80 USD. Please give a feedback about that ASAP.Fabio C.