Very helpful throughout the entire process, went above and beyond to ensure the equipment was working properly before heading out on my trip.
Vanessa W
Joe Bates Citgo
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Alstead, NH 03602
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Drop off location changed way away from where I was originally told. The location was way out of the way. Joe Bates just took the truck. No paper work for me to have to confirm I had indeed returned a U-Haul truck. Next day a email was my only receipt. I think paper trail (I printed the e-mail) was/is more assurance of transaction complete.
Jill GIf possible checking that doors especially the back one isn’t frozen shut on cold days.
Cody AI reserved a truck in person at a location in Walpole, New Hampshire, the day of I went to pick up the u-Haul and they informed me that my reservation had been changed to a different location, I was not told that you had to have Internet/Wi-Fi in order to pick up the unit, I was out in the middle of nowhere, and had to figure out how to call and get online to be able to find the code for the truck keys. I had reserved my vehicle for 8 AM and by the time all of this rigmarole was done. It was after 9 AM. Not to mention this location added 20 minutes of time to my drive, both ways. I would never recommend anyone use U-Haul, for the amount of money I paid in the amount of stress that you caused me. It was not worth it.
Robert WWent over and above to acquire the rental unit so that I didn’t have to be inconvenienced with a long distance pickup. My only complaint isn’t with Joe’s but with uhaul. Noticed on my receipt a charge for “Safe Travel Fee.” WTH? Just an add on fee of $7.00. Only there: Because they can!
JOHN L