The person I delt with was fine, but my reservation I had done had to be all redone when I got there and it took about an hour. I was told that everything would be the same as on my original reservation. However, I was contacted by a different U-haul in St. George to take my vehicle to, but this was done after I already dropped the vehicle off at the River Rd. site in St. George. On the other in, the St. George site on River Road did not put in my information and when contacted on Monday, three days after I dropped the vehicle off, told me they would process my vehicle. When I got the notification, they had me dropping off the vehicle on Sunday and charging me an extra day!!!!!!! I dropped the vehicle off on Friday at 5:00 PM, less then six hours after picking the vehicle off. I contacted them on Tuesday April 2 and they said they would look into it, and a day later I have not seen anything from them. This whole experience has been the worst ever with U-Haul. I am 61 years old and have used U-Haul many times for many reasons over the years and have only had good experiences. I would love to have someone reach out to me to help take care of the $40.00 charge for the extra day that I did not use. Keith Brown - 503-654-4598 , email - bishopkbrown@gmail.com
Keith B
Virgin Valley Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesquite, NV 89027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location was perfectly fine and exceedingly convenient. But the truck was clearly not cleaned and the gas level had been run down to 4 miles to empty. (Fortunately, the location is a gas station, so it was easy to fill up. But getting a truck with 4 miles to empty was startling to say the least.) I had to wipe down the inside of the cab to get rid of what seemed like a large amount of dirt.
Maurice VLuke was excellent!!!friendly ..professional and extremely helpful 👍
OSCAR MGreat
LeAnn REverything was GREAT!
Cesar R