I told the representative. I want to rent the truck for two days. I guess he thinks I need the truck only for "today". I stop the U-haul around 2:00 PM, and I need to drive from Los Angeles to Palm Springs and back. The receipt says I need to return the truck the same day at 8:00 PM. Please bring your brain when you work here. Need to pay additional fees because the agent doesn't care about this job. Drop the truck in the U-Haul place, the agent told me I needed to park the car where it came from in a very mean way. We come here to pay you to provide the service to me, we don't need that attitude. If you don't like the job, get another job, please. I have been served at this address: U-Haul Neighborhood Dealer, 600 S Garfield Ave, Alhambra, CA 91801. Try to get a service in another place, please.
Yucheng Geng
PSA Self Storage Alhambra
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alhambra, CA 91801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything are fine with me. Thank you
can lamNothing. It was a spectacular experience from the person who gave me the key to the truck to the drop off I would highly recommend this place
JOEL BRACAMONTESCustomer service guy hates job jose. Please get him a better position or a girlfriend
Jimmy GamboaBetter customer service. When I was trying to get a truck they told me to make a reservation online before I could speak with him. When I called to ask if I could keep the truck longer the person who answered Jose was very rude told me no because he guaranteed it to someone else. What excuse I wanted to give the person who made the reservation after being threaten with fees. I told him it’s fine I still needed it I will bring it in. When I returned the truck on time the only thing said to me were keys and you can go now.
Rogelio Alcocer