Bud was an exceptional guy! Knowledgeable, friendly, and answered all of our questions! We will definitely come back if we need the use of another truck or van.Angela L.
Trailer Rental & Towing in Aiea, HI at Ocean Marine Services Oahu LLC
(Distribuidor de U-Haul del vecindario)
Aiea, HI 96701
Services at this Location:
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 9 a. m. - 12 p. m.
- 5/31/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Aiea, HI 96701
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged $15 for a cleaning fee. I'm not exactly sure why. Tried contacting uhaul but couldn't get through.Ethelle G.
Having to put multiple numbers as secondary and/or alternative contacts was silly. My wife as a teacher and my son in high school are get texts and phone calls to verify me renting a truck during school hours????!!!?colby W.
U-haul mechanics need to fix tire pressure sensor, there was a warning light/msg on dash that right front tire had low pressure but tire was ok. Safety check sticker also expired 3 months ago back in December.Randall Y.
Professional and friendly customer service.Gerry B.
Bud always does a great job, don't hesitate go get your moving needs here! Always with Aloha!Matthew L.
Bigger sign out frontdamion C.
Bud Dwelly is very friendly and was spot on with what I needed. Outstanding service!!david L.
Charged a $50 late fee after extending my rental the day before. Of course it's a holiday weekend so I can't get my money back until Tuesday. "Hawaii tax" is already crazy high rented uhauls several times in the past. bigger trucks traveling over state lines have never cost more than $100. $215 to go a few minutes down the road a few times? That is absolutely absurd.Chris S.
Keep the high level of service you have.DEMEH S.
Bud was very friendly and provided outstanding support!david L.
The vehicle was clean but maintenance was needed. It needed an alignment. The steering would pull to the right and the fronts tires were half bald. The facility wasn't welcoming, to much equipment was stored . I wasn't sure if I was at a U-Haul facility or a junkyard. I was a bit hesitant to go in the gate and the office wasn't clearly visible to find. Once I was over the initial shock of the facility I was impressed with the smooth process of the pick up and drop off of my rental truck. I gave an above average because of the rental process.DEREICK S.
There is noten to improve just needs a regular parking lot so you dont need to walk far up the road to get to your rental to pick upanthony K.
Need to discuss my bill, seems like I was over charged by $40. I tried calling them twice, very hard to get ahold of and no callbacks. Other than the bill, everything else was fine.Shawn L.
Office was gross and it looked really sketchy. I was not made aware the there would be a $50 late fee if I dropped it off after the estimated time. I assumed 5 hours would suffice but I was wrong. When I called the office to inform them I would be later, nothing was mentioned either. Probably go to a different location next time.SHAWNA RAE R.
this guy BENJAMIN ARCAMO is such a liar. My name is Bud and I am the only one who works here at Halawa Uhaul. He came in asking me why I shortened his time, I told him i didnt and I am the only one who works here, but sometimes Corporate Traffic will arrange some things to squeeze in another customer. But theres only 3 people who work at the corporate traffic and they are all woman but Ben said "HE" it wasnt me and theres no "he" in traffic nothing was wrong with his rental. But he didnt put fuel, parked overhanging in our neighbors driveway which our neighbors hates when this happens and always calls the police on us, and also he left his water bottle in the truck and rocks on the floor so he didnt clean the truck. He said he got penalized for late and truck bed was dirty. No, he didnt pay late fee and no truck bed was clean. These pictures were taken in my opinion there is nothing worse then someone who changes the story to make someone look bad. And nothing is worse then one who cant admit theyre wrongbud L.
I reserved a uhaul truck on 12/28, from 9-1 on this date. Before arriving to the office, I received a phone call and advising me my rental time was change. The agent told me my time was change to 9-12. I told him that was not ok with me. He stated that there was a customer waiting got the truck at 1200, and I told him I was already renting the truck from 9-1. He mumbled something and gave me the keys for the truck and told me check the truck for damages? I return the vehicle at 1230 hrs due to traffic at the Ewa Trash site. I still was in my time I rented the truck, and I should not be penalized. Returning the truck across from the Uhaul building, I parked the truck behind the no parking sign and there should not have any violation. Unless the back of the truck bed was dirty, I should not be charge for a cleaning fee. Pleas have a are's supervisor look into this matter.BENJAMIN A.
Did not received rental invoice on truck, on 12/16/20. Rented truck for 4 hrs.Ben A.
Street parking only at this location. Was kind of hard to find parking for my personal vehicle as well as for return of uhaul vehicle. Other than that customer service at this location was excellent. The uhaul agent was very nice and answered all my questions. Uhaul truck was clean and dependable.Barbara W.
Awesome serviceDennis F.
Bud was awesome and very professional Thank You!!!NADINE V.
Very good customer service.Gerald E.
THIS GUY RICHARD GALBIERZ WHO JUST LEFT A NEGATIVE FEEDBACK IS A COMPLETE LIAR. My name is Bud and I am the one who helped him with his rental. I handled his issue right away and we had a new truck out to him in less then 30 minutes delivered. We didnt charge him mileage on the old rental and also didnt charge mileage on the delivery, out of the maybe 50 miles total he only paid for 12 miles. which is equivalent to about $45 discount. He didnt put fuel for the 12 miles he used which was about 12 dollars which every one is required to do and he complained about that and said we did nothing to help him. we gave him an approximate $45 discount for not charging him the miles he used. COMPLETE LIARBUD L.
I am frustrated with the customer service I received from this location. While driving the Uhaul the vehicle lost stability while braking. I reported the vehicle a unsafe to drive. They towed the vehicle away gave a new uhaul. At the end they charged for the gas and made no effort to right the dangerous conditions of the vehicle. Never using this location againRICHARD G.
Always with aloha, Bud will take care of you, let him know what you need he has you covered. Thank you! ðŸ˜ŽðŸ¤™ðŸ¼MATHEW L.