The truck was newer and clean. Headlights didn’t work but brights did. Shop was not open at 9:30 so had to call multiple times to get the truck. Worst of all, U-Haul moved my pickup to this location and I didn’t receive the 2 dozen moving pads nor the furniture dolly I had requested. No apologies, no help to find a location where I could those VITAL moving items. Just “I tools it off your bill.” Pretty crappy experience picking up.
JAMES L
Georgia Direct Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Acworth, GA 30101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Kind of a shakey spot. The owner was nice, and everyone was helpful, but it surely wasn't what I expected.
BRUCE DCheck the breaks maintenance
Danilo SSpent over a hour trying to pick up my u haul. No one was at the location. Called customer service, was told to download the app. Did the self check in thing, and still couldn’t get the u haul, wasn’t given a code for the lock box, was just told to see front desk for keys. This was an absolute nightmare.
Cynthis KNo one was at this location when I arrived. The person called my cell and asked if I was waiting to get the trailer and I said I was so he directed me to load it myself. He took some information over the phone and said he would send me a contract which I never received.
david g