The odometer was written down wrong for my miles after dropping it off. . Days later I was charged an additional $142, even though I had proof , from the AAA rental where I picked it up, that the odometer was wrong. I and my son have had numerous calls/talks with several people at the 800 number to no avail! I still got charged for miles I did not accumulate. UHaul stole that money from my bank account !! Not a happy customer of UHaul! UHaul has my money and say they'll call back but I have not heard from them.
ASA S
Georgia Direct Transport
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Acworth, GA 30101
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I’m No one was at the location to help. Had to call and get help over the phone and they did a remote checkout. They didn’t have the original truck I had reserved but I had waited 30 minutes to even get the process started and couldn’t waste more time so I just took the bigger truck. There was another guy that came from somewhere in the back of the property to help attach the truck to the trailer and he was shirtless. The truck had broken glass in it and was nasty on the inside of the cargo area. The place looks like a junk yard when you pull up.
Dakota BThe truck was newer and clean. Headlights didn’t work but brights did. Shop was not open at 9:30 so had to call multiple times to get the truck. Worst of all, U-Haul moved my pickup to this location and I didn’t receive the 2 dozen moving pads nor the furniture dolly I had requested. No apologies, no help to find a location where I could those VITAL moving items. Just “I tools it off your bill.” Pretty crappy experience picking up.
JAMES LKind of a shakey spot. The owner was nice, and everyone was helpful, but it surely wasn't what I expected.
BRUCE DCheck the breaks maintenance
Danilo S