The location on Google maps is incorrect so it does not recognize you're at the right location. Sat on the phone for 30 minutes trying to get the combination because it said I wasn't at the right location. They had manually unlock it and tell me the code. This is not the first time at this location this has happened. U haul needs to fix it.
PARRIS W
Smith Fencing & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westville, IN 46391
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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We were exhausted from the move. All this lady cared about was her self. We kept it a day longer than expected. She was more worried about herself and whoever was going to check it back in. She never answered the phone when I called.
George RHelp customers when y’all are at fault when y’all’s equipment fails to work. Still waiting on a call back from upper management
Miguel SI shouldn’t have been locked out of the system even if I picked up the truck 30 minutes later. Especially when the location was moved to somewhere farther than the original pick up location.
William TWorst place I ever been to and been renting U-haul for numerous years
RICHARD R